Check in was rough after an 8 hour drive. No lobby open to public, only a window. As i walked up the lead immediately placed a sign stating, “…shift change…wait 15 minutes…”. Not pleasant.
I waited about 5 standing at the window and then noticed a $50 cash deposit required. Stunned even further, i had to get back in the car and look for an A**. Returned and the sign was down.
The lead explained the delay and apologized, and I empathized.
They gave me a room close to the office and worked out.