Kimpton Hotel Palomar Phoenix Reviews

Don't let the pictures fool you. I'm so disappointed! Stayed for two night and booked 2 rooms and both were very disappointing. One had a strong ********* odor another smelled like sweat and old. The pool was small and dirty as well. The room's leather furnitures' were peeling off as well. I will never book this hotel again.

Had an amazing time. They were very considerate. I brought my elderly dad and it was cold at night and they brought a heater and blankets. Also food was good pool was heated. I will definitely come back soon.

Great location. Within walking distance to a lot of awesome bars and restaurants. Clean, modern rooms and very spacious. Would definitely stay again!

Overall, a beautiful property in a wonderful location with restaurants and such. However, our room was fairly dirty, with areas of caked on/streaked discoloration to the side of the bed and across the front of the entertainment center. I felt bad calling, but ultimately requested they send someone the next morning to clean those specific areas. I was ensured it would be taken care of, but it was not and I ultimately cleaned the surfaces myself a few days later. No information given regarding the amenity fee and how to best utilize what was paid for. Online it said the fee would include a discount at the restaurants but this discount wasn’t received when I got my bill for room service. We also called for the advertised diffuser and a tooth brush, which were never received. Had several unexpected knocks on the door from staff attempting to deliver items for other rooms at late hours. Overall, was a lovely hotel and we’d stay again, but the service and cleanliness wasn’t what I anticipated for the price we paid.

The property is right in the middle of downtown. Easy walking to nearby restaurants or to have a cocktail. Fry’s grocery store is right on the corner and so is a CVS. Just in case you forgot to pack something. 24 hour valet parking available , $44 a day.The Hotel was clean and safe. They offer free coffee every morning on the second floor. Overall very nice hotel. I would highly recommend!!

Quick overnight stay with my family to attend an event at the Footprint Center. Thrilled with the location, staff, valet, and restaurant. Always cleanly fragrant. Only negative was the desk chair seemed to be noticeably tattered, with the leather fabric chipped or peeling in many areas. Odd for such a nice hotel. I would stay again due to the perfect proximity to downtown activities and restaurants.

We were so happy with our stay at the Kimpton. The service was exceptional and the hotel is so clean. We enjoyed drinks at the bar in the evenings and we walked to different restaurants in the area. Definitely a 5 star experience for us.

Staff was helpful and kind and the hotel was clean. However there were private events scheduled for everyday of our stay that kept us from the pool and rooftop bar. We were even removed from our chairs at the pool midday for a private event. It was frustrating to not be able to enjoy the amenities.

Great place to stay with plenty of entertainment in the area within walking distance. The people made the stay 5 stars due to the professionalism and kindness. We will stay here again.

Hotel was very nice great location. Rooftop bar was very nice. Rooms where clean could use a little sprucing up but good. Staff was excellent location and restaurants around as well. Free coffee and wine in the hotel lobby is a very nice touch.

Beautiful hotel with convenient location. Many restaurants and shops in walking distance. The staff was so wonderful. I will definitely stay here again.

Like: Location is near convention center and restaurants Dislike: Workers using leaf blowers around property very early mornings, housekeepers inconsistent in cleaning room they come when they feel like it

Very helpful staff while checking in and making adjustments to my agenda. had a wonderful time, great atmosphere!

Great stay and great staff. Eden Rooftop Bar was highly disappointing and horrible service, but the rest of hotel stay was amazing.