Hotel Cielo
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Hotel Cielo
Health Protected
Calle 4 Nte s/n, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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With a stay at Hotel Cielo, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.7 mi (1.1 km) from Mamitas Beach.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 69 Reviews
Amenities
Airport Shuttle ServiceMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Cozumel International Airport
(35.2 km)
Landmarks: Gastón Charó Gallery
(170m)
Landmarks: Capilla de Nta Señora del Carmen
(250m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Double Room (Double Interior Room)
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
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4
Quadruple Room
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
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6
Grand Family Room, Balcony
1 Single bed and 1 King bed and 1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
City View
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4
King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
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2
Triple Room
1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Electric Fan
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14
Family Room with Balcony
2 Single bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
City View
Check Availability
14
King Room with Balcony
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
City View
Check Availability
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Guest Reviews(69)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Guest User
April 5, 2024
I needed a 1 night stay and as I was eating breakfast I didn't notice above was a hotel tucked in above. I can't remember her name but she was super friendly and seemed to be manager of sorts and she took me on a tour of hotel to show me and it was beautiful the architecture was awesome with a roof top sundeck with beautiful views of the beach. The location is 10 steps off Playa del Carmen's famous 5th ave. There is a 7-11 right across with everything within walking distance ,1 block from 5th ave Aldo bus station and 1 block from the beach.The front desk was great as in watching my bags as I waited by the beach for early check-in. Check-in was great and even took my bags up to room and left them till I returned which was huge because there is no elevator but the walk up can be challenging I imagine for some . The sound travels well from the restaurant downstairs (Carbonsitos) where I ate my breakfast and served great food at other times I seen usally I would participate in the rucus but was leaving the next day. The interior was so nice and quaint like a small typical Mexican hacienda feel to it. I definitely will visit again because their rates were awesome 👌...location if you like to be where it's happening is it !
Guest User
March 5, 2024
BEST BOUTIQUE HOTEL hands down. Stayed here with my wife and 11 year old daughter. Loved the hotel across the board.comfortable quiet room. Awesome staff. Beautiful roof deck. Right next to all action and beach without actually being on fifth ave. Also after eating at a bunch of recommended restaurants, we kept coming back for the downstairs restaurant Carboncitos. I needed another two weeks just to try everything on the menu.
Guest User
March 1, 2024
Best boutique hotel in Playa Del Carmen. Super friendly staff and the best beds, very comfortable. Right near everything, easy to get around and see what the city has to offer. The rooftop terrace is incredible and worth the stay alone. Attached is the best restaurant, Carboncitos, with awesome food. Highly recommend it to those looking for a wonderful place to stay in Playa Del Carmen.
Guest User
March 1, 2024
My favorite hotel in playa ... very beautiful decor and the beds are amazingly comfortable. The staff are super friendly and the restaurant attached to it has amazing food. Also very nice for couples and families.
Ishwor
February 18, 2024
its super noise all night outside the hotel and the internet wifi is so weak that you will not be able to stream anything nor able to do any work on a laptop if required.
Guest User
February 3, 2024
I was visiting Playa del Carmen and had some troubles with my reservation at another hotel, luck was in my favor because Hotel Cielo front desk service was able to get me in to a room last minute. Hands down the best boutique hotel in the area and I could not of been more satisfied. Great Wi-Fi connection and the best beds (admittedly more comfortable than mine at home). My stay was the most enjoyable I have had in the longest time. There is an incredible roof top, where you get a great view of the town and the amazing ocean views. Would be an fantastic venue for a destination wedding. Downstairs I the most incredible meal during my stay in Playa del Carmen at the hotels restaurant: Carboncito's. I had the cochinita pibil, a regional Mayan dish that blew my mind. The service was bar none the best and I was treated like family. If you are considering a stay in Playa, stay at this hotel!
Guest User
January 20, 2024
The hotel is in an excellent location with a view of the ocean. It is just steps from Quinta Avenida and its many restaurants and shops. The staff was extremely friendly and professional. We are already in the process of returning later this year.
Guest User
January 20, 2024
I been coming to Hotel Cielo for 14 years, multiple times per year. I always come back to the same boutique hotel. That says it all. Great location, friendly staff, and clean hotel. 1 block from the ocean, right on 5th Ave, and access to all the best restaurants you need. I can't honestly recommend another location, since I keep coming back...
Cassidy
January 6, 2024
Wonderful staff and charming hotel. It's a little loud in the evening but if you want to be in the middle of everything you get what you ask for.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
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Health Protected
Quite Clean
- 4.3/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 18
With a stay at Hotel Cielo, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.7 mi (1.1 km) from Mamitas Beach.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Airport Shuttle ServiceAdditional charge
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
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