Rodeway Inn & Suites Portland - Jantzen Beach

Rodeway Inn & Suites Portland - Jantzen Beach Reviews

Rodeway Inn & Suites Portland - Jantzen Beach

1401 N Hayden Island Dr, Portland, Multnomah County, United StatesView Hotel Details
Rodeway Inn & Suites Portland - Jantzen Beach
Rodeway Inn & Suites Portland - Jantzen BeachRodeway Inn & Suites Portland - Jantzen BeachRodeway Inn & Suites Portland - Jantzen Beach
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Rodeway Inn & Suites Portland - Jantzen Beach Guest Reviews

3.1/5
93 Reviews
Verified reviews
Location3.1
Amenities3.0
Service3.1
Cleanliness3.0
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All Reviews(93)
Positive reviews(55)
Reviews with photos/video(1)
Negative reviews(38)
Brandy Brisbin
Standard King Room-Non-Smoking
Checked in Nov 2022
Couples
1 Reviews
3.0/5
Posted on Nov 21, 2022
I booked a king room with 1 bed was put in a room with 2 queens. Carpets stained, one bed was broken and wobbled, some dirty/stained towels, some dirty pillow cases. Out dated, some holes in walls close to ceiling and some around electric outlets, carpets in hallways also heavily stained. One elevator in middle, free parking, and the staff I ran into were all very friendly. No breakfast or other food but did have coffee in the morning. Decent view of bridge from front parking lot and I imagine the rooms on the North side of the building. My room was on the south side and was a view of an empty lot and some businesses.
Madison
Checked in Jan 2024
Other
2.0/5
Posted on Jan 21, 2024
Didn’t have hot water the entire weekend. Hotel room was dirty and stained. Staff was courteous.
JIm
Checked in Dec 2023
Couples
1.0/5
Posted on Dec 20, 2023
This is not a hotel, it is a rent by the week type place with very odd residents. No maid service came even when requested. No clean linens, no hangers, no luggage racks, requested all and no results. Garbage bags sitting in halls. Not a place I would ever go to again. people cooking in their rooms, created terrible odors.
Han
Checked in Nov 2023
Business travelers
3.0/5
Posted on Nov 13, 2023
I had drunken neighbors trying to get into my door every single night, and people in the hallway yelling at midnight. Staff was amazingly courteous.
Erika
Checked in Oct 2023
Family
3.0/5
Posted on Oct 30, 2023
Overall the experience wasn't too bad. There were stains on the furniture but not the bed and the sheets. I would give the staff a full 5 for accommodating my family by upgrading one of our rooms to a suite to have us close to each other (Jocelyn was amazing in doing a great job at that) however the other night staff was not so great. She was plain out rude. I called for extra towels and i understand if some hotels arent able to bring towels to your room, but i dont think guests need to hear sass from the front desk person saying "ummmm YOU can come and get them yourself by coming to the front desk." Or when i come to pick them up and ask, she gave me attitude again and assumed i would assume that the towels on the counter were for me.
Leslie
Checked in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 27, 2023
We had a good stay there. It was a nice quant area. It could be updated on the outside a bit (new roof and some paint). But overall it was nice and comfortable.
Brian
Checked in Oct 2023
Family
2.0/5
Posted on Oct 23, 2023
Charged extra $4.60 administrative fee to check in. Sometimes I book a cheapo room expecting cheapo but this place pushes that a bit far. 1st floor bathtub drained slowly you had to stand in water to shower. Bathroom door wouldn't close.
Allen
Checked in Oct 2023
Other
1.0/5
Posted on Oct 23, 2023
I was charged an additional fee of approximately $5, reportedly an Oregon business tax. I thought taxes and fees were included in the price I paid. The hotel smells old and stale. It needs TLC. It appears that they try to keep the rooms clean.
lynde
Checked in Oct 2023
Other
3.0/5
Posted on Oct 23, 2023
Floors are filthy, a dirty towel in the bathroom, front desk was rude, can hear everything going on in the hall, doors slamming
Justin
Checked in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 19, 2023
It was definitely retro on style. Staff was helpful . Grounds are a bit dirty and a lot of transients.
Audrey
Checked in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 11, 2023
After reading the reviews we were concerned to stay here. It honestly is not as bad as people were saying. It depends on yours standards I guess... it seemed very average, slightly more on the dirty side however still clean and comfortable enough. I actually liked the location and the building itself is beautful. The staff was all extremely friendly and we were overall pleasantly surpised.
John
Checked in Sep 2023
Business travelers
3.0/5
Posted on Sep 22, 2023
Impressive but otherwise average roadside hotel. No on-site restaurant. Clean, but some wear and tear evident. Comfortable bed. Noisy nearby party into early hours (we didn't contact front desk).
Katerina
Checked in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 7, 2023
This was our second stay at this hotel. It is a very good deal. Everything was great except for the mysterious water leak in the hallway just outside of our room door which we reported but it was not attended to during our stay. I hope it did not cause serious damage to the property.
William
Checked in Sep 2023
Family
3.0/5
Posted on Sep 6, 2023
This hotel is run down. It was mostly clean, but parts of the room were still dusty. One of the two mattresses in the room was flipped over with the pillow top on the bottom (I did not want to find out why). Lots of stains on the carpet and furniture. Lots of poorly applied paint and what not. Our balcony had trash and cigarette butts. When we got there, residents were sitting on the front steps smoking and drinking. Over all the people were friendly and there were no insects in the room. I didn't feel dirty, but it didn't feel clean either. I wouldn't stay there again.
Tawni
Checked in Sep 2023
Family
3.0/5
Posted on Sep 5, 2023
There is armed security on the property 24 hours a day and they were very nice and personable. This property used to be one of the nicer hotels however, there were a lot of transient and long-term guests, and the property overall seemed to be in serious disrepair. The carpets are extremely worn, there was a musty smell, and the area is not as safe as it once was. It was truly sad to see.