This place is adorable and the location is great. The staff is very nice and the breakfast and breakfast setting was wonderful. We had an unfortunate problem with the drain in our shower. It ended up leaking to the room below and overflowing into our room. It smelled. We were instructed not to use our shower until the plumber came. They offered us a night’s refund for the inconvenience, asked for our IBAN but then sent us a message AFTER we left that they were not going to give us the refund because, after investigation, nothing was wrong with the drain. So weird. We had not even asked about the refund but they offered. The result put a damper on what was otherwise a nice stay.