Oasis Praiamar

I had to leave the hotel early as I just could not sleep. There is loud music all night from a club nearby, the beds are extremely hard and old mattresses and as soon as you turn off the smelly ac it gets hotter than outside again instantly. After trying another room all problems persisted. When I checked out three days early on a cancelable ******* booking reception told me they will refund the unused nights via ******* but I would have to pay a late checkout fee of EUR 50 as I used the room longer than usual checkout time. But neither did they refund the unused nights (******* told me the manager refuses to refund) nor did they refund the ripped off late checkout fee, they just ignore me. Extremely bad service unfortunately

The decision to choose a city hotel in Praia was difficult: On one hand, you want to stay in the center, but on the other hand, you also desire tranquility. At the Oasis Praiamar, you get both. It's just a few steps away from many excellent restaurants on the two city beaches, and the complex is designed in such a way that you can enjoy a peaceful night's sleep. The rooms are very nice, and you can always find a free lounger in the shade or in the sun by the pool. I also found the pool service exceptional—very guest-oriented with a wide selection of dishes. Haven't had such a service at many other hotels. We would like to particularly emphasize the super-friendly and exceptional service at the reception, especially by Joao and Nouma, who impressed us every day with her proficiency in German. I wish my Portuguese was even half as good. We will definitely return; the overall concept convinced us. And yes, dining with the unbelievably beautiful sunset is an absolute highlight

After passing through an impressive foyer the rest of this hotel has the ambiance of a prison with austere concrete, minimal landscaping, surly staff (especially in reception) plus security guards much in evidence. It is really a business hotel with minimal facilities for leisure travellers. A miserly 50ml bottle of water supplied on Day 1. Then had to buy water at the bar as no shops in the area. Much needed as tap water not potable and it reached 30 deg on some days in January (the coolest month). The other Cape Verde hotel I stayed (on Sal) provided 1.5ml on day 1. I had a superior sea view room so did have a large balcony. The other rooms had very little outside space. Not a problem if you are on business but not if staying for a few days as a tourist. The swimming pool is surrounded by crumbling concrete and loose slabs. There is no information supplied anywhere about any aspect of the hotel such as times of meals or facilities (except the cost of times in the minibar). The three restaurants each function at different times for the different meals. The breakfast was good quality and varied. ‘Normal black tea bags’ were stored behind the counter and only issued on request. Politely requesting lemon for my tea was met with a shrug except on day 5. Noisy parties were held in this room for birthdays etc in the evening. Bedrooms in great need of refurbishment with tiles almost coming off the wall of the shower area. My shower which had a mechanical problem reported on day 1 was never fixed, and the water always luke warm in all rooms. One day the hotel’s old infrastructure failed so no water at all for a while. Located on the far outskirts of Praia with very little to see or do in the area as it is mainly housing on busy roads.

Hotel in decay. Worn bathroom, filthy seats. Friendly but unpersonal staff, ok breakfast with cheap ingredients only. Dinner was better then expected. Fitness was closed down, pool area with broken tiles all around and disgusting toilets. Needs a makeover and more dedicated staff