Trip Inn Hotel Hamm

The location looks like a suburban area. Not far away to the train station, but inconvenient to any major attraction. Very small room will old facility. The toilet and shower are in different units which makes each of them extremely small and inconvenient. The bed is very old: a lot of noise when sitting on the bed. The front desk staffs are not friendly: we (three families) arrived in around noon but were unable to check-in: we were simply told that the check-in time is 3:00pm and we needed to wait. We requested to have 1 of our 3 rooms first for storing our luggage, but were not allowed. We went out to have lunch and came back at 2:50pm. But we were still unable to check in. The check in opened exactly at 3:00pm with many people waiting in the lines. Obviously they have rooms available but refused to provide any flexibility/convenience to the customers. Besides, the staffs' attitudes are very cold.

Actually felt insecure there

Comfortable room with everything you need for a short stay

That was very good. Thank you!

The hotel is fine and the service is good. However, there is no one at the front desk in the evening. That meant I had to use my key to access the building. Quite a surprise for as many rooms as there are. I came back one mid-afternoon and found my key was not working. It was quickly resolved but there was no real explanation how it happened. Common with magnetic keys. However, it made going out later very uncomfortable, out of fear the key could stop working again. There is an emergency number I could have called but coming back later in the evening, facing the possibility of a dead key, calling the emergency number, waiting for staff to come to the hotel to let me in, AND having to still get up very early the next morning? No.