Quality Inn & Suites Roanoke - Fort Worth North

Clean, comfortable, great service, good location.

First room I was assigned had visible roaches all over the place, they switched to a second room that looked clean. Went to sleep and woke at 1am with bedbugs biting me and all over the bed. Left the room and slept in my truck rest of the night. Manager refused to refund the reservation.

Front desk person was friendly and courteous. Check-in and out were efficient. Rooms are clean, spacious, nice amenities. Breakfast choices are plentiful with selections of fresh fruit, warm entrees, cereals and bread items. Perhaps the fitness room was being updated. Disappointed it wasn’t available to use. Close to freeway.

bed comfy but too high up off the floor. How is somebody in wheel chair Supposed to get in that bed? Not all handicap people are in wheelchairs so Why is there not some kind of comfortable chair in the room? why do you even have a bathtub in a handicap room? It should just be a low step-in shower?

Prior to check-in, I waited at the front desk for approx. 10 minutes before I was helped. There was no one servicing the front desk. When I received the keys to my room I could see that the property looked a little unclean. My room was spacious but my first 30-minutes in there I noticed a cockroach, a long strand of hair in my bathroom towels, shower had signs of rust and mold, stained carpet, and toilet seat was broke. Later that evening I requested a new room and the staff quickly helped me: the new room did smell of cigarettes and I noticed hair on my bed sheets and hand print stains on the bed frame. Cleaner than the first room. Would not book here again.

Friendly great staff, booked king bed, was given double queen, whatever was tired. Hallway carpets and walls stained, doors stained, bedroom was actually clean. Bathroom however had stains on multiple walls that could be easily wiped up, toliet hardly flushed, had to hold down handle, ac extremely loud and turned on and off all night, i was stuck at the end of the hall and I think the staff was using the room across the hall as a hangout, at all outs of the night the stairwell door was slaming, door to their room slamming, loud voices all night. Couldn't sleep at all. Price was the only reason i stayed, but I will not return, in the morning I tried their complimentary breakfast, they had a decent selection, but their sausage was slimy and undercooked, they had orange juice that was orange colored water with some flavoring. Their parking lot is also not lowered car friendly, which sucks being right across the street from the track, which was the appeal of this location...

The room was clean and the bed was comfortable and that’s kind of what we were looking for on this short trip. It was obviously an old building, carpet was worn and outdated and there wasn’t really any decor in the room. Lighting was poor. Would recommend better lights around the bathroom for applying make up and doing hair.

The staff was welcoming and friendly. At the front desk they did let us know they were short on staff. We had the reservation from Nov. 2 to Nov. 6. We arrived passed midnight on Nov. 3, very tired and had to wake up that moning at 6am. When we entered the room everything looked fine. We unpacked and when I was about to use the toilet, the toilet seat was up, with poop all over it. I had to clean it with my hand sanitazier. The toilet seat was also on poor condition, with peeling surface. This has been by far the most disgusting situation I have been in hotel experience. Since It was so late, we were tired and in rush to get to bed. I decided ti clean it myself and not wait for a short-staff hotel to fix the dirty situation. Our check in took a long time and I didn't want to go through it again, and we were already unpacked. It is unexcusable, we had a reservation that should have been with a clean bathroom at 3pm, and got such horrible situation next day at 1am. Next day I noticed hairs on my pillow that were definately not mine (I'm red hair). I went to buy clorox wipes and I'm sure we left the room (did check out on Nov 5 before 9pm) cleaner than when we arrived!

The carpeted room made it nice and quiet, and more comfy. Carpet in my room was clean, too, not stained and dirty. Bathroom lighting is indirect and nice, not harsh. A/C unit worked great. Bed was very comfortable. I brought my own blanket since some hotel comforters are pretty thin, but probably didn't really need it as the bed had a good comforter and plenty of pillows (for my preferences, at least). Would definitely stay here again if I need a room in this area.