Radisson Blu Resort, Saidia Beach

Staff at reception were very rude it took alot of effort to get their attention even though I was right in front of them!!! And the way they spoke was extremely unprofessional and casual, even poking fun at me. Felt quite disrespected... beautiful hotel but Staff need to work on their manners with guests

Just checked out of this hotel and have some mixed feelings about it. On the positive side, the staff is incredibly friendly and accommodating. They really go out of their way to make you feel welcome. However, when it comes to the food, there's a lot left to be desired. The selection is minimal, with chicken and rice dominating the menu. While there are some veggies available, the variety is lacking. Plus, it seems like they're pretty stingy with the water, which is surprising given how essential it is. One of the biggest disappointments was the cleanliness—or lack thereof. Both the restaurant and the rooms could definitely use some attention in that department. It's a shame because the hotel has so much potential. With a little more effort in the kitchen and a focus on hygiene, this place could really shine. Overall, it's not a terrible stay, but there's definitely room for improvement.

I went on a trip with my family, and the place was beautiful. The hotel services were prompt, and the treatment was wonderful. The food and the swimming pool were excellent, and the place was clean. The guest relation Mounir, stood out; he was very nice and always smiling. I highly recommend this hotel.

One of the worst hotel I have ever been to. They tried to lure us by taking our money! This is scary. The hotel itself was very good, but the reception and the director of the hotel was so mean and not polite. Stay away from this hotel.

English to follow En dépit de sa renommée mondiale, mon séjour au Radisson Blu Resort, Saidia Beach, a été source de déception à plusieurs égards. Des chambres sales ; celle de mon ami était malheureusement aux prises avec des problèmes d'humidité, de moisissures, et une odeur désagréable persistante. L'expérience du service a laissé à désirer, marquée par un accueil peu chaleureux et un personnel parfois vulgaire, manquant de professionnalisme. Le personnel, déjà insuffisant, contribuait ainsi au médiocre niveau de service. Mon expérience confirme les commentaires négatifs que j'avais lus auparavant. La nourriture est très médiocre, souvent masquée par une utilisation excessive de romarin, peut-être pour dissimuler des produits pas très frais. Le choix au buffet est limité. J'avais payé d'avance pour un panier de fruits à la chambre, qui a été livré très tard. La restauration était décevante, avec un petit déjeuner pauvre en options, des fromages périmés, et des problèmes comme des machines à café défectueuses. L'accueil a plutôt aggravé les situations que de les résoudre, montrant un manque de compétence et de considération envers les clients. Le bruit incessant provenant d'une boîte située juste en face de l'hôtel, de minuit à 4 heures du matin chaque jour, a grandement perturbé mon sommeil. De plus, la chambre était constamment froide, sans moyen de chauffage disponible. Le responsable a manqué de professionnalisme et a privilégié des stratégies de communication au lieu de nous offrir un dédommagement, même en tant que membres de Radisson Blu. La triste expérience s'est aggravée avec des réponses automatisées aux avis, démontrant un manque de professionnalisme. Mon objectif est d'informer les futurs clients sur ce qu'ils pourraient vivre et de les prévenir des défis possibles. À éviter à tout prix. ______________________ Despite its worldwide reputation, my stay at Radisson Blu Resort, Saidia Beach, was a source of disappointment on multiple fronts. Dirty rooms; my friend's room, unfortunately, had issues with humidity, mold, and a persistent unpleasant odor. The service experience left much to be desired, marked by an unwelcoming reception and occasionally unprofessional and vulgar staff. The already insufficient personnel contributed to the mediocre level of service. My experience confirms the negative reviews I had read previously. The food is subpar, often masked by an excessive use of rosemary, perhaps to conceal less-than-fresh products. The buffet options are limited. I had prepaid for a fruit basket in the room, which was delivered very late. The dining experience was disappointing, with a breakfast lacking in options, expired cheeses, and issues like malfunctioning coffee machines. The reception exacerbated situations rather than resolving them, showcasing a lack of competence and consideration for guests. The incessant noise from a nearby club, occurring from midnight to 4 am every day, greatly disturbed my sleep. Additional

The service was very good especially Hanae and the manager Yasser for very good communication and empathy . It was also very fun , the animators put on a great show and we’re really funny . I could come here all summer and never get bored.