66 Reviews
Alejandro I Hotel
Salta|0.38km from Nuestra Senora de la Merced
I read so much good reviews of this hotel hence I book it before and after my hiking trip. This is just the ”before episode” stay. We've come a long way. From Singapore to Bangkok to Sao Paulo now here in Salta. Stayed in many hotels and not impressed with the service staff on the front desk here. I find them rather condescending because I couldn't understand Spanish. They serve with a slight smile. When I ask them to clean up the room just before I left lunch, lady doesn't even try. Came back at 4pm, room was not made despite the tag was outside room. Have to call them and they said ”they couldn't understand me” so they'll send cleaner up now. After half hour, nothing happen. So I went down to explain to the front desk. Finally a lady seems to be willing to help said she'll send cleaner up. My husband went down to get some hot water in the flask as this place doesn't provide electric flask in room. The 3rd lift on the right was working when he came up from the restaurant. Then he was trapped in the lift, it just keep ****ing slightly up and down but not opened to any floor. Husband has to shout for help as the button to call leads to nothing. Someone seems to hear him from outside but spoke to him in Spanish. After several minutes, the lift finally open but it was mid way to a floor, he has to jumped into the landing. 2 service crew saw him, no apologies and simply shrug it off. We are fit people, i wonder what'll happen if the people trapped are people who can't jump. After few minutes we went out to town, and suddenly the 3rd lift on the right is ”close”. Room is basic, old and tired like a Nepal Hyatt hotel. Air con is rather noisy. Bathroom is spacious. Toiletries has no shower gel just shampoo and conditioner. View is fantastic at room 1101. Gym is a dismal which only opens at 7am weekdays and 9am on weekends. Pool is small and rather dirty with all the black marks on the wall. Breakfast is basic. Scramble eggs only with lots of sugary cookies, muffin and tarts. You can order Omelette and cappuccino but has to pay which is fine as they don't charge a lot. Breakfast staff + cleaning lady are all very nice and helpful. They're the more friendly and happier staff in this hotel. I've to be back here again on 21st Apr for another few nights. So let's see. 
