Guest User
September 12, 2023
It is a very good hotel, it has an excellent location and it also has an exclusive bathroom for its clients who are on the beach. The food is good but not varied. The negative thing in my opinion is that it is very close to the clubs and this can affect the sleep of some guests and something that they do have to see if or how to improve although it does not depend solely on the hotel is that in the area where they are located there are a sewer that overflows frequently and when there is no breeze the smell is fetid and nauseating and affects the rooms that have a sea view, especially those next to the street next to the hotel. Outside of this, the service is very good, the rooms are comfortable. When I went I had the room that was next to the sewer tab, the view and the room were spectacular but the noise pollution and the smell were unbearable. I went to San Andrés at the beginning of September and from what I realized they still had the same problems, with the exception that where the room where I stayed was, they are now doing construction that apparently is an extension of the hotel. I hope they can improve the plumbing issue because the hotel really is good.
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