The staff have their normal welcome speech but an undertone of annoyance. Like you are bothering them with your presence. This hotel cared more about locking you into their Hyatt rewards than they did about updating their rooms. Old fridge made noise the entire stay. Rusty shower poles. Cable was from the 90’s. No update to watch your own Netflix account.
The Christmas decorations they put up were beautiful and we enjoyed amores around the fire pit.
All in all, if they start up keeping the place I think we would go back. The pool area was great.