Guest User
October 28, 2023
My husband and I stayed here for three nights. It was a completely fine experience. We booked a lake-view suite with a king bed. The room was spacious and the bed was comfortable. It is also in a good location, near the city center and an easy drive to hiking. For the rest: although we booked a lake-view suite, since we had a ground-level suite, the view was mediocre at best. Our view was the "gym" and a tree. Unlike the other ground-level suites, we didn't get a deck. As we didn't spend much time in our room, it wasn't a priority to request a change. TIP: For those who book a lake-view room, you should request one on a higher level if you want a view. The first night we were there, the room was stuffy. We couldn't turn on the AC. It cooled down for the rest of the time we were there, so we didn't need to figure that out, but it could pose a problem for those who are there in warmer months. Housekeeping is clearly not a priority for this hotel. The beds were made in a half-hearted fashion and the fridge wasn't tallied and restocked everyday. The biggest issue was that it also wasn't restocked between guests, so we were initially charged for a previous guests' drinks. They did keep the halls very clean. The free breakfast was fine. The view was amazing. The pool's view is also amazing. The pool water was the hottest water I've ever experienced in a pool. The gym is basically two treadmills, an elliptical and very light dumbbells. There is also no AC in the gym. Only those who are truly desperate should attempt a workout. We were weathered in on one of the days so we spent part of suffocating in the gym and then at the bar. Everyone there was very nice and accommodating. When we checked out, we initially also got charged with someone else's drink (who charged it to our room); the hotel removed it, but you may want to ask for a tally of charges to your room. Alma has a beautiful view, the location is great and the people are very nice. Other than that, maybe check out another hotel. We saw other hotels being built nearby, so those could be ready for your trip.