Guest User
January 30, 2024
I had walked past this hotel many times on different visits to Sorrento, as our regular hotel was fully booked, I was happy to book the Corallo, we had an early flight so was up at 2.00am when we arrived we were shown to our room bearing in mind we paid around £3.300 for one week bed and breakfast including flight all booked through TUI, and we could not believe it so small, and nothing like we had booked, it was like a budget room, so I complained and showed the photo of what I had booked, and was told the hotel was full, but in two days something would be available, and showed me to a room all in blue very nice, decent size bathroom and told that will be £100 a night more, I said ok, two days later was told sorry it’s not available, this was unacceptable I felt, the first night we were awake due to a wedding and loud music until around 2.00 am, the hotel is right opposite the Mediterraneano that has a sky bar and loud music and that was what we had to put up with the second night, the breakfast certainly was not the best I have had in Sorrento I have visited 22 times since 1997, but the evening meal we had once and it was excellent as was the head waiter, I will add photos of what we booked and what we were given, not everyone reviews, but I promise there are a lot better hotels than this one, not even a cover on the duvet, Also I love music but it is very loud so my advice is be very careful where you book. I complained to TUI as we did not enjoy holiday,and we did get a room at our usual hotel for two nights that was just so lovely, TUI were not interested, once they get the money that’s it.