Protur Palmeras Playa Hotel - All Inclusive

Just back from a family holiday and the Protur palmeras is a FABULOUS hotel. Staff are attentive, friendly, and always willing to help. The rooms are the best I've been in , spotless and great layout. The dining was really good and food choice brilliant. The only negative is " Hot food " was luke warm at times. The Roof top pool was a bonus, but I didn't use it as people were smoking. Fantastic location, with local bus stop outside hotel. I highly recommend it to anyone.

We have just returned from a fantastic stay. The hotel was one of the best we have stayed in. Lovely big comfortable room and staff extremely helpful and friendly. We really enjoyed the evening entertainment - great music acts. Food was amazing - lots of choice and fantastic service. Only one negative was the hard mattress that others have commented on. I asked at reception for a topper, which was supplied without any problem and resolved the issue. We can't recommend this hotel enough. Thankyou to all the staff for such a wonderful holiday.

We are repeat visitors to this hotel, it's always clean and the staff are very friendly and helpful. The food has been excellent every time we have been..Miguel, the restaurant manager really takes pride in the restaurant and is very attentive to all guests. A new pool had been put in for this stay and I must say, I prefered the old pool as it had a more relaxed tropical feel about it. Now there is lots of concrete and there are more sunbeds but they are very close together and the pool is freeeezing. We still had a great time though, the kids loved it, we will come back again at some point.

We thoroughly enjoyed out 10 days at the Protur Palmeras Playa Hotel. Its proximity was close to the beach and you could walk out at night without having to look out for traffice (just cyclists). The food was varied and hot. We were all inclusive so there was cold and hot drinks served all day. There was only about 1 hour during the day when you could not get something to eat at the pool bar. Ice creams were available all day long. Our room was comfortable, spacious and overlooked the pool.

Lovely hotel, beautiful rooms, delicious food and great service. Only one thing to comment on, we were all inclusive and nowhere in the bar was a list of what was included. Our room was possibly one of the best hotel rooms I have ever stayed in. My partner had his birthday while we there and a delicious, very well chilled bottle of sparkling wine, was delivered to our room with complements of the hotel.

Stayed at hotel following a cruise , on arrival from outside the place didnt scream amazing but after checking in and being shown where to go the room was massive with everthing needed , bathroom was practically same size as living area with a lovely sized walk in shower and plenty of towels , bed was 2 singles together and very large with a duvet which was nice normally only a sheet and then hunting around for a blanket , balcony was large with table and chairs and all views appeared to have pool view . Pool appeared nice but didn't use as very very cold , plenty of loungers and chairs but this was right at the end of the season. The entertainment was a bit hit and miss, there was 2 young girls that appeared at parts throughout the night introducing acts, bingo was high on the cards and popped up a few nights some of the entertainment started terrible and then once kicked off we found ourselves really good and funny, drinks were OK and served quickly and empties removed again quickly. Food was really the only thing that we had a issue with being there only a week we found to be very same same , they had theme nights and it seemed they added a separate table with 3 or 4 items and this was the theme although we always manged to find something the annoyance was that the hot food was barely luke warm and even after the trays had been changed within seconds the food was the same temp they had a grill station and even food that was cooked on that come off it barely warm . Beach a 5 min walk away and sea was lovely and clear , a few shops and restaurants. Bus stop outside and very easy to use yap ok amd tap off with bank card enjoyed getting a bus and just randomly getting off somewhere. What I will say about this hotel is the staff are amazing we were greated and smiled at by every member of staff we ever passed and all worked so hard and looked like they really enjoyed there jobs . Overall we had a fantastic week and although we wouldn't return to this location we would recommend 👌.

There have been many great reviews of this hotel, most are extremely positive with a few negatives. Of the latter, presumably they are serial complainers, got the wrong hotel or trying to get some of their money back. The positives have highlighted the very pleasant and helpful staff, the good and varied food, the very large hotel rooms and great setting not far from the beach and a long esplanade along the coast and a nearby wooded area for good walks. We cannot fault this hotel having had considerable experience of others around the world. There was a very good gala dinner which had an enormous range of delicious and well prepared food and the additional Italian meal offered weekly was a pleasant addition. We can well understand why many previous visitors come back.

First thing I will say is some of these bad reviews are ridiculous and I think people just like to find fault in anything. Came here with Husband and his mum and partner and had a wonderful holiday. The hotel itself is very clean and the rooms are big with nice modern bathrooms with a great shower. The beds were firm but that's how we like them and if you want a softer mattress just ask for a topper. The balcony overlooks pool and yes the entertainment can be loud at night but I would say this is more of an adult/teen hotel and if you do have little ones there are other hotels close by that cater for younger children. The room has a small fridge and basic tea and coffee making facilities but the spar shop is a one minute walk from hotel so you can get everything you need there. The staff cannot do enough for you, from the reception staff the bar staff and the cleaners. They always say hello and are extremely friendly and fun. If you are polite to them they will treat you with same respect but if you are rude and entitled then why should they be nice? The food is great and probably the best all inclusive food I've had. Yes it can be repetitive but it's always fresh and there is plenty of choice for everyone. The location is great about 3 minute walk to beach and shops so all in all I would recommend this hotel to anyone who wants a chilled holiday in the sun. Will definitely return.

Booked for a party of nine ladies for three nights. We arrived past dinner time thanks to TUI but we had a cold buffet waiting for us in the dining room. The reception staff were excellent from check in to check out. They reserved a circular table for us in the dining room so we could eat together and on our first full day decorated this and had cava and cake for our birthday girl. Loved that the team brought the cake out whilst singing. The reception (manager?) who arranged it all even came over to check everything was as we wanted. A fabulous touch! They arranged for us to have three rooms together and these were spacious. The hotel is very clean throughout. Food was excellent with great variety and the bar staff (who we kept very busy!) were friendly and efficient. An absolutely perfect holiday and very good value. Would definitely recommend!