National 9 Motel

Don't judge a book by its cover (exterior/location). Room was spacious, clean, well-appointed and desk clerk (owner?) cordial and accommodating. We actually relocated here from a nearby property - saving $110. Only thing that might have been better was the bed- adequate but not great support. We stayed here during pricey Memorial Day weekend. Excellent value. The hotel is a bit away from downtown/beach area - walkable to the former (20-30 minutes) via Ocean St. is fine (can also easily drive). (Alternatively, I would not recommend using the more scenic riverwalk due to large homeless population. Motel is quite a ways from beach/boardwalk - parking there is $25 except for certain holiday weekend, in which you can leave your car at Government Center and take a free shuttle. You won't go wrong with the National.

I always call hotel/motel a week before coming. I called and instead of identifying as the motel, the man answered with a hello. Asked if this was National 9 Motel he said yeah. Not professional. Asked about my reservation confirmation, he said yes, it was confirmed. I said I didn't give you my name so how can you confirm? He asked who did I booked through. I told him Priceline. He said I had to confirm with them. Obviously, if I booked through Priceline, it is confirmed with them. I was confirming with the motel. Hotels/Motel always have this information. Fast forward to the night I was checking in. Surprise!!! No reservation under my name. He told me it was OK because they had rooms available. Took the room ($10 less then Priceline). Very basic room. There was a microwave and refrigerator (didn't use). Bring your own soap. Soap had no lather. Hot water was good. Asked for 2 face towels and received 2 hand towels. There was a pool that we did not use. The pool was small (One end 3ft, other end 8ft). So be careful! Parking free. Don't have high expectations. Good for a night or two.

I showed up with confirmation in hand through ***********, they refused to honor it because they only had a couple rooms left and I was paying 1/2 of the rack rate. I am a 58 year local, property owner who only needed to stay while my house was being fumigated a mile away. What if I had been traveling and arrived to find out they would not honor my reservation and the town was sold out, like it was yesterday and the day before? These people are crooks, liars and thieves!

Management SUCKS !!!