The heaters had not been turned on, so in this older adobe style complex it was freezing! There was also a huge gap under the door allowing tons of cold air in which we placed a towel at. The owner said it would heat in 25 minutes...WOW! We were there over an hour and it was still freezing. Chose to leave and asked for a refund, was still charged for one night, which I find rediculous, but worth getting at least one night refunded (had 2 nights booked). Went to La Quinta and walked into a nice warm comfy room at 1/2 the price. This place may be nice in summer, but do not reccommend winter stays! Also no blow dryer or iron in rooms, you have to walk to office, ring the door bell to get in and request them.