From pre-arrival planning until the moment you set foot in the airport to leave, Katikies Chromata staff work to ensure your vacation experience is the incomparable standard for what a luxury hotel can provide. We were fortunate to reserve the villa, which exceeded expectations in comfort, functionality and ability to remain connected to the broader hotel. Large private lounge space and pool were a key reason we chose the villa option. Whether it’s through WhatsApp, personal visits or the phone, staff took care of all requests; breakfast, lunch, drinks, bedding, etc. Always attentive, highly professional and friendly. Stella and her concierge team are next level. Arranging meal reservations, a wine event at their sister hotel, private boat through Katikies club all with personal service and consideration. In every event someone checked in personally to make sure the experience was enjoyable and up to standards. Private Transportation to island destinations was always available, and really appreciated their use of an EV fleet for comfort and carbon neutrality. Hotel location is excellent for those that want to walk and explore of stay put and relax. Hotel pool while small is as expected for Santorini properties on Caldera side, and nicely situated with bar and restaurant for breakfast and lunch.