Luhuitou State Guesthouse & Resort

The check in process was smooth and the hotel has a huge lobby area that is very serene. The rooms were spacious and clean. The pool is massive and was cleaned on a daily basis it was wonderful to swim in. The hotel has a gym which has basic equipment which is okay to get a workout in during the stay. There's also a free shuttle bus service that takes you to the private beach which was probably the best part of the stay. The beach is clean and absolutely amazing. You can't swim in it but you can walk along the beach and dip your feet in. But there's also free shaded sunbeds that you can just relax on and watch the ocean. Our stay was elevated by the amazing service offered by the hotel. We had a few requests during our stay and 高益香 helped us out since we got to the hotel, till we left. She was always in contact with us and assisted us with everything we needed, even on her day off she went out of her way to help us. I will definitely recommend the stay here and I will return when I visit Sanya again.

I was extremely disappointed at the quality of this 5-star hotel. 1). The room was very dirty and outdated; 2). The bathroom was also very dirty, undesirable and disgusting! The window and the ceiling of the bathroom were full of disgusting dust; 3). The corridors were too dark, quite frightening and scary; 4). The bed, the pillows and the chair were incredibly uncomfortable and can give you a back pain; 5). The floor in my room is also really disgusting; 6). The sleepers in plastic for hotel guests were also very dirty and disgusting. Because of all those, I had a sleepless night, very exhausting, and it’s a nightmare! As a result, I had to choose to check-out the following day. Please view the photos that I took for your reference.

Very good hotel for families , but they needs to better manage transportation during New Year's holidays and peak times

We had an unforgettable experience. The atmosphere is peaceful and calming. Everyone on staff is wonderful to work with. They're incredibly diligent, helpful and polite. If you want to get away from the hustle and bustle of the city, this is the place to do it. The only downside is that the hotel's private beach IS NOT INTENDED FOR SWIMMING, which defeats the purpose of having one in the first place. However, the hotel bar, which serves tasty barbecue and cocktails, is an excellent place to watch the sunset. The crew also has a habit of closing the pool at the first sign of rain which can be bothersome. But overall, an amazing place if you wish to relax and unwhine, the atmosphere is truly serene and pleasant.