Courtyard Paris Arcueil

The hotel was lovely to stay in, with well-kept, clean rooms and helpful staff (special thanks to Tanjim for assuring a smooth check-in process and arranging everything for us, security at night (unfortunately I don't remember the name) for helping us out everytime). Exploring the city was easier too due to the location's convenience. Overall, it was a pleasant and reasonably priced experience.

I have stayed at various Marriott hotels before, but this one was by far the worst experience. The staff at check-in were rude and impatient, which set a negative tone for the rest of our stay. We encountered issues with the room being overheated, which we reported twice during our stay, but nothing was done to resolve. Additionally, the water fountains in the corridors were constantly out of use, which was inconvenient—the basic facilities, including the breakfast area, served a standard continental breakfast. On a positive note, the hotel's location is convenient. It is close to a shopping centre and a couple of restaurants. It is also about a 10-minute walk to RER B, which makes transportation relatively easy. However, the overall experience was subpar for our price, and I would not recommend this hotel to anyone. Suggestions to Management: Please provide proper training for your staff. Their manners were terrible, particularly the Asian gentleman at the front desk, whose attitude was especially disrespectful. Address the issues with room temperatures and ensure that facility maintenance, such as water fountains, is up to standard. Overall, this hotel needs significant improvements in both service and amenities to justify its price.

So the hotel had temperature regulation problems and it was super hot all the time. I basically had to leave my room window open to air it out. Other than that the breakfast was okay, but they did give it to me as I'm a titanium member and courtyards aren't obligated to give anything beyond a $10 per person per day benefit. The location to the metro is convenient along with the RER to CDG airport.

The hotel is about 1/3-1/2 mile from the RER B train station. This is the line that goes into Paris and ends at Charles de Gaulle Airport. It takes about 50 minutes to the airport, about 20 to Saint Michel/Notre Dame. The staff was friendly. We really appreciated that they let us in the room early. My daughter was sick after a 12 hour flight. The room was hot even though it was March. Over 80 degrees. The staff said it was because the AC doesn't kick in until April. We had the window open whenever we were in the room but it didn't help a lot.