Four Points by Sheraton Seoul Gangnam Reviews

Perfect location with the airport limo right in front of the hotel. Walkable distance to all local foods and shops.

Unfriendly attitue and not symnpathetic towards paying customers ＞ we arrived at 830pm to hotel, reception phoned up to restaurant say we were coming up whilst we were finishing check-in and informed the kitchen/restaurant. At 8.40pm directly after check-in we go to restatuanrt; restaurant manager very unfriendly only buffet available closes at 9pm and we must leave at 9pm!! Unbelieveable! We just ate and left at 9.20pm, when they were still cleaning. At 9pm immediately closure of buffet; no-one came to inform us "we will be closing anything more you would like"? = seems reasonable request from a paying customer. Also immediately bringing out cleaning tools whilst we were still eating. There was no need to be very unfriendly and insist we leave at 9pm ; they could have said "no problem to stay a bit longer and finish your meal, but we will be cleaning and setting up for tomorrow" ＞ completely different attitude and more empathatic towards paying guests. We understand that. Same evening we go to 24hr coffee lounge on ground floor near reception; no-one there, only paying coffee machine, no snacks nothing else...no problem for us. WE need to do work, reboort and re-isntallment of our computer after the worldwide breadown. 4 hrs we needed from 10pm to 2am to try and reboot.At midnight the reception comes to us to say " no outside drinks 7 food allowed- cold soda & chips" Noone was there, empty lounge and no softdrinks or snacks available from hotel, we had to buy outside! And are we planning on staying long as it is already midnight? ***?!!! it is a 24hr lounge and we are clearly working not relaxing or partying! Most unwelcoming and unsympathetic towards paying cutomers, do not book plenty alternatives around.Sheraton unworhty!

Valuable hotel. The location is not too bad, about 8 mins walking distance to station. It was nice stay.

handy location but sometimes a bit noisy at night if your room faces the main road. clean and new with great staff service

Awesome hotel! Highly recommended and would definitely return there again. No swimming pool though haha

I stayed at the FP Sheraton Gangnam several times, but writing a review for the first time. First off, the staff was very friendly and accommodating- they upgraded my mother's room to a suite; provided a small welcome package; and assisted my parents with transportation to the airport. The room was also very clean and big. The view from the room was awesome and the beds were very clean and plush. As for the location, FP is walking distance from Garosugil and Apgujung-two of the most posh neighborhoods in Gangnam with great resturants, nightlife, and shopping.

Good Stay. Good location for business.

Nice and convenient location. A good choice for biz trip. The room is a bit small though.

It’s a convenient and less crowded place to stay in Gangnam. It’s reasonable price and easy access to Taxi . Caught my First Snow in Seoul there

Very bad cleaning by staff, sometimes forgot to put bathrobe, very bad cancellation of big windows, hear street sounds all night. Kind reception staff

This hotel is perfect. Staff is ultra kind, che l in very efficient.l Hotel room is very very clean gym is perfect ,very clean ,everything works well in the gym. Breakfast is excellent: chef made me special omelette only with white eggs as I prefer don’t eat yolk. Quality of food in breakfast is excellent. Salmon, mushroom. cold cuts: all is excellent quality. Rooms are large and very quite. Mattress is very comfortable. What can I say? I will come back for sure because this hotel and this staff are really really good: so when I come back in Seoul I will come back here for sure!

not good and the room is quite crown and feeling uncomfortable

Everything is perfect!

Perfect location with restaurants/bars and the airport shuttle right outside the door. Would definitely recommend staying here!