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Citadines Rasuna Jakarta
4.1/532 Reviews

Citadines Rasuna Jakarta

Kuningan South Jakarta|1.04km from Menara Imperium
Stayed 2 nights, hoping to disconnect selves from routinities with different ambiance and experience facilities ie pool, gym or sauna - or simply elevate bonding along with some tea/ coffee in the room. Sadly, none of those were available at their service. I listed myself to use the pool for the next morning (since limited seats were allowed due to pandemic) - just to experienced nothing more than 3mins in the pool. It was foggy under the water! Can you believe that? The janitor told me it’s due to the cleaning process. Well I’ve tried to swim in so many pools - never once it was foggy because of cleaning process. More likely it’s severe dirty instead! Then I humored mysef with sauna, which I wasted 25mins awaited the room to be ready, and it’s not even close to ‘warm’. Seriously, what a start of the day! Later in the eve around 9ish pm, a just checked in guest next room was making a ridiculously loud noise phone call. I asked the management to assist - which they did, but seemed that the Hotel rep was too soft that the loud noise happened again at 11pm. Hello? Try to be firm, will you? We were offered to move to an upgraded room - which was unnecessarily big. Another unpleasant experience happened there, where the tea cups and electric kettle had stains in most parts. Last but not least, the cooler were off in the hallway, receptionist area and in the elevator. I so believe the management has long list of homework to settle, to elevate service rating - so please do start soonest!
Rasuna Icon Hotel
4/537 Reviews

Rasuna Icon Hotel

Kuningan South Jakarta|1.2km from Menara Imperium
1. It was located in the middle of the citizen’s residential area, near Jl. HR. Rasuna Said as the main road. But it was surrounded by office buildings, shopping malls, restaurants, cafes, and also accessible by public transportation (TransJakarta & LRT). It was actually quite far from the main road, so you need to take a walk or hitchhike a ride to get there. 2. The room wasn’t quite big but spacious enough. I booked a Deluxe Room, but I got a free upgrade to the Executive Room which of course is bigger. Actually both types of the rooms are quite similar, the only difference is that the Executive Room has a single sofa at the corner of the room. There was a wall-size window that could be opened, which had a very tiny space without any view but a wall, perhaps it was made for smokers to smoke. Surprisingly, the room has a microwave to reheat your food. Unfortunately, the room was a bit unclean. I could feel the dust on the blanket and the linen. The Air Conditioner was not as cold as it was expected. 3. The bathroom was on the right side of the door, and it was really small. The hose-spray attached to the toilet flew a high power of water. The shower tube was so small, and it was quite hard for me to move my body, especially when I needed to reach some difficult parts of my body to be cleaned. The hosed-shower was adjustable, but the wall and a glass door which separate the shower tube and the toilet & washbasin were only built three quarters, which made the toilet and washbasin got some splashes. Fortunately, The water heater was working as well. 4. The breakfast was delivered to my room. Actually there was a restaurant at the top of the building but I wasn’t sure whether it also served breakfast for the hotel’s guests or it was only open for the public at night. I went to that rooftop restaurant to breathe some fresh air and taste some food. Well, the food was delicious but for the price it was a bit too expensive. 5. All the staff were nice, polite, warm and very helpful. But I wasn’t sure whether I would have another night there again.
Ayaka Suites
4.5/5131 Reviews

Ayaka Suites

Kuningan South Jakarta|1.45km from Menara Imperium
my wife and i stayed at the ayaka suites jl. karet pedurenan #45 recently. we LOVE this hotel!!! this was our 2nd time here. our favorite jakarta hotel, and we have stayed at many in the $20-$40/night range. ayaka suites is a GREAT value. we paid around $35/night including breakfast for a deluxe double room. 1 king bed, 30m, with refrigerator, separate bathroom with shower. the bed was very comfortable with great pillows, nice comforter(with cover). 32” tv, with about 40 channels, including 4 hbo channels. wifi was easily connected, fast and reliable. wifi worked good in breakfast area, around pool, and in lobby. our room faced south; looking toward satrio, with nice view of raffles, dbs, lotte shopping center and the rest of kunnigan. at night very pretty with all the lights in the area. there is alittle patio that u can access, from the room. we like this location. we stayed at the rasuna icon which is closer to rasuna said, and ayaka west, closer to satrio. but nice 5 minute walk to ambassador mall, 10 minutes to lotte, 8 minutes to axa, 15 minutes to plaza festival. the staff is what makes a BIG difference at ayakka. from the doormen, front desk, housecleaning, breakfast staff/restaurant, are all outstanding. the doormen have a nice uniform they wear; they all match; very professional looking. the car and pedestrian access has a circular drive for taksi, grab, private cars, etc. the cars can dropoff/pickup guest easily and then the front door/lobby is only steps away. the lobby is large and pretty. porcelain tile, woodgrained walls and front desk area. lots of sofas, chairs, tables, etc. it is very easy to feel at home here. 2 elevators; i think 8 floors. lots of rooms, i would estimate 200 rooms. breakfast buffet is probably my favorite thing about ayaka. the breakfast area/restaurant is large. plenty of places to sit. you can spreak out, away from other guests if you want. daily items include white rice, fried rice, fried eggs, waffles, bread, croissants, kopi, juice, hot tea, bubur, and fresh fruit. other items some days, fish, chicken, spaghetti. i do miss the omelet bar, that is still closed due to covid. there is seating outside near the pool and deck, where you can smoke. after a week in bangkok, we are going back later this month, before we back to u.s.

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Oakwood Suites Kuningan Jakarta
4.3/528 Reviews

Oakwood Suites Kuningan Jakarta

Kuningan South Jakarta|0.54km from Menara Imperium
I've been visiting and living in Jakarta for years and I've never found anything worst than this hotel in any accommodation presented in this city. First thing first, they don't allow to check in when i'm there at 2 pm because the room is not ready yet. It's already wrong to stop the guest to check in past the time of 2 pm let alone using the word ”ready” here that i would like to provide the reason why. After i arrived again at the hotel at 5 pm and checked the facilities, i found the shower is not working, the bathtub is jammed with hair and the shower needs to be fixed with new equipments. It is really embarrassing because i'm having visitor to stay. So after hours of their staff which is only one they have to take care of the room (i still wonder why an apartment this big only has one technician being given for duty), the room is finally ”ready” to stay which the clock at the time is showing past 6.30 pm. When I complained to the so called hotel manager at the time, he refused me for any kind of compensation and insists to change my room instead which of course i don't want to do that because i had guest. So after hours in the hotel, there's this commotion which i don't give attention at first but because it had repeatedly keeps noising us the whole time we're at the room then by the morning, i asked the hotel staff to investigate. Turns out, it's the hotel doing some maintenance with building which is happening from night to past night to midnight and happening again in the morning and past morning. It's really horrid and if it's not for the waste of more than 600k i spent for this hotel, i would leave that night. Back to the compensation, the hotel manager finally called me and the best he could do is to give me the room until 3 pm from initially 12.30. Omg.. I don't want to use profanity to describe the experience ive had in this hotel but the deal i made with the guest that night was ruined which is the deal that made me booked this kind of hotel apartment in the first place. Worst thing is none of this is compensated. After this they probably will reply this by something like they will improve their staff, for the sake of whose? Other people. Staying in this hotel definitely gave me trauma for staying in the outskirts of Kuningan.

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