Mr & MRS Smith the Grosvenor Arms

Stylish and comfortable rooms. Nice hotel in the centre of town. Good restaurant and bar. Nice atmosphere.

The staff in the hotel are great, from the initial welcome to the service throughout - friendly, not overbearing but attentive. Really good food, amazing breakfast and good selection of drinks (both alcoholic & non-alcoholic) from the bar. Very welcoming to dogs, who can join you in the bar and lounge areas. There is easy and convenient access for the morning / evening constitutional just around the corner. Parking in local car parks is really not a problem, and by using the Just Park app, you can pay for the parking from 08:00 from the comfort of your room (its free from 18:00 to 08:00). All in all, a super place to stay in Shaftesbury.

We always tend to stay here when we visit shaftesbury. The location is nice and central. The rooms are nice, staff friendly and the food is excellent. I would suggest booking directly with the hotel to get the best deal, as they include breakfast in the rate. We ate in the evening here too. Good varied selection,can't fault it. Highly recommend!

My family and I came in on Friday night, and we weren't disappointed. The atmosphere was perfect, sat in the bar with the resident Friday night DJ. The music was just right for the mood, and volume just right. Such a mix of people, from locals to residents staying at the hotel all looking relaxed and happy. The steak was the best we've had in a long time, cooked to perfection. Would also recommend the chicken dish. Staff were great, from Danielle booking the table, to Elly the Manager looking after us, as well as Tom & Marianna keeping the wine flowing! Couldn't fault the experience at all. Thank you!

Boutique hotel and bar in the centre of Shaftesbury. We'll decorated and very clean rooms. Super dog friendly, so many dogs laying around! We booked the room and dining option and the system automatically booked us a table. Food was good, gluten free pizza was the best. The reason for only 3 circles was that our standard room was very small especially as it was over £200 pee night. Manager didn't seem all that chuffed to be there but the staff were generally good. So 5/5 for the decor, the dogs, the location and food but the room was small and apparently no possibility of an upgrade.

Poor reception service, with a wait of 1 hour before we had to ask again about checking in. We booked on a Stay & Dine offer. The menu was limited, so we ended up with pizzas! Chorizo potatoes were in a small dish with bright green liquid??? Window in room was rattling all night. DJ on Friday night was far too loud, and just played clubbing music. Because of this the bar was mainly full of very young loud adults, who were quite wild. Not suitable for 60 year olds on a Friday night. Pop up bakery on Saturday overfilled the paper bag, and consequently it broke apart when getting into our car at the front of the hotel, with pastries falling onto a drain. We won’t revisit this hotel.

Warm and cosy, with the staff kept very busy by the constant influx of local townspeople - this hotel seems to be the centre of the Shaftesbury community, with a busy bar and interesting menus. And Shaftesbury has plenty to offer for a tourist, even out of high season.

Really comfortable and welcoming hotel. Highly recommend. Delicious breakfast and dinner. Well located in Shaftesbury. Good value and quality. Staff very friendly and knowledgeable. Easy to get taxi from station.

Just back from an overnight stay at the Grosvenor Arms and we were delighted. First time visit to Shaftesbury. Found the Grosvenor online, liked the look of it and we weren't disappointed. We arrived really early but received a warm welcome and to our surprise our room was already available. The room itself was perfect. Spacious , clean , with a big comfortable bed , plenty of wardrobe space and one of the best UK hotel bedrooms I've come across. A fantastic big, powerful shower. Excellent toiletries and great towels. The attention to detail in the room and bathroom were first class and a credit to the management and staff. We had booked the 'dine and stay' package so had dinner in the hotel too. Food was nice though my only feedback is that the choice of main meals is a bit limited. Breakfast this morning was great, freshly cooked with pastries, yogurt, jams, and cereals all available too. All in all a lovely break for us and a strong recommendation for anyone staying in Shaftesbury of surrounding area.