We spent a wonderful 12 days in this hotel. The service is at the highest level, from the reception desk to the gardeners. Everyone is smiling, nice and very helpful. If a guest has any doubts, there is always a supervisor who will explain everything. The hotel is very clean and well cared for. The rooms are cleaned very thoroughly (room 7252). The pools and their surroundings are super clean, the sunbeds are always nicely arranged, there is no fighting for sunbeds or reservations. There is a lifeguard at every swimming pool to ensure safety. The swimming pools are divided into those for adults and children. There is also quiet swimming pool without music. The service in the restaurants is excellent, especially in the restaurant L'Asiatiq Mahmoud Mohamed, Ali Mohamed and their supervisor. The gentlemen made our visits to the restaurant feel like visiting the best restaurant. The food was delicious. You could eat great snacks at the beach bar. There was great service at the pool, we are delighted for attention to the hotel guests. we spent nice moments in the sky bar (nice staff), and of course in our favorite concerto bar, the service was at the highest level (especially Ehab and his supervisor). The best situation that happened to us at Albatros Palace Sharm El Sheikh are people from enterteinment team!!!! Thanks to them, we met many people from different countries. we spent the evening at a great disco. The animations in the hotel were the best in the world! Without the animation team, we would not have been so pleased with the trip. They provided us with the best fun and attractions. A recipe for shy people! At Albatross Palace Sharm El Sheikh, just have fun! If OMAR, LERA, INNA, NASTIA and VALENTINA come up and invite you to play, don't hesitate. These are the people who made our stay so special. Of course LUCAS should be mentioned. This guy is the best! If one of them invites you to play, you have to agree! Thanks to the people mentioned above, we rate our trip as 5+ and if we go to Albatros Palace again, I cannot imagine our vacation without them.