Guest User
August 27, 2023
Let’s look at the pictures for health, environment and facilities, I won’t say much.
The reason why I gave a negative review is mainly because of service issues:
1. I didn’t read it clearly at first and booked a special room. When I checked in, I was told that I needed a military ID to check in, and I needed to pay the price difference. I paid it without saying anything, and I accepted the 25 yuan payment. It’s true that I didn’t read it clearly. Usually when we make a reservation, we don’t read it word by word; 2. The gentleman who checked in asked me what time my flight would be tomorrow, and I told him it was 13:10. I booked this store after seeing that this store offers free airport pick-up and drop-off services. 3. The next morning, I asked the front desk what time I could drop off my car, and they told me that the delivery had been completed, and the drivers were all off work, so they could not drop me off. He also said that I didn’t call to make an appointment 24 days in advance. I really can’t accept this. I have already arrived at the store. If you need to make an appointment, you will know that I will go to the airport the next day when you go through the formalities. I also informed my flight. Time, why didn't you help make an appointment and inform us? You just waited for us to have a bug and then refused to provide service on this ground. I also communicated twice with no results. This kind of store has no sense of service at all. I think the current market competition is fierce, and service should still be paid attention to. No one has to live in your home. In fact, a taxi to the airport only costs 20 yuan, so it's a small amount of money, but the service is just unpleasant.
Original TextTranslation provided by Google