I went in not expecting much, but hoping for a clean room. Sheets were stained, along with hair on them. Bathroom corners has lots of hair. Room smelled of way over powering air freshener, even with window all the way open and ac on. Thankful for cold ac and a nice hot shower. Checked for bed bugs and didn’t see anything. So that’s a plus. For $50 something dollars plus $20 pet fee didn’t expect much else.