Grecotel Plaza Beach House

The photos are deceptive. Don’t be fooled. Yes, near the beach but 3 miles from old town and on a busy street. No decent restaurants close. We cancelled as soon as we arrived and we’re still billed for an extra night. Place was empty.

This was our second stay here and it never fails to impress us , so much so we are planning next years stay ! The standards were just the same as last year and service is paramount , nothing is too much for them ! We had a problem with our air conditioning and Thanos on reception arranged for maintenance to look at it and it was done ASAP ! Cannot fault this hotel in any way and to add to that it’s in a perfect location to explore Rethymino ! See you next year !

I enjoyed my stay to Grecotel Plaza Beach House as it is a beautiful hotel with luxury, hospitality, great food and comfort! The view is breathtaking! I really liked the look of the detached houses, it was like a small village. The room was so spacious and cozy, not to mention the jacuzzi bath! I loved having my breakfast by the sea and I should say that I drank one of the best coffees I have ever tasted. The biggest asset was the staff, polite with genuine interest to serve you!

Great people and great food! They are truly happy to please you. I felt very familiar, I will definitely come again. The breakfast was always full of delicious food and the afternoon buffet had flavors from Crete. The beach was clean and the weather very good. Thanks to Olympia and Manager Maria, they helped me with everything I wanted and I felt I was in good hands. See you soon!!

We stayed in a room on the ground floor looking out to sea. The room was slightly strange, it was like a self contained flat. Had some stairs to a bedroom and a bed by the door downstairs. We chose to sleep downstairs mainly for ease of bathroom but also sockets were placed on some very strange locations and none were by the beds. Some days it was cleaned well and others not so. Shower was nowhere near shower screen so was a little pointless. It was very noisy as hotel is on busy road and despite blinds, the light shone through the door. It has a tiny pool for children that is not far from road, one pool at front and another two at back but in shade. It is a 15/20 walk from the town, which is nice to wander around. We hired a car and drove round the island to see much prettier villages especially in the south. The one excellent thing was the staff, always friendly and cheerful, especially those on reception.

I felt very safe from the moment of my arrival. The cool welcome drink was just what I needed after a three hour flight. When I mentioned how tired I am the kind young man and the nice girl at the reception made the check in process easy and quick so I could quickly go to rest! The room was as described and they had already placed what I requested in the room (bathrobe and slippers) before my arrival. All the hotel employees have an air of joy and politeness. The breakfast was rich and delicious. We enjoyed the sun by the pool and walked every afternoon to the city center. I needed this break and the choice of the hotel was the best. A sense of professionalism and relaxation prevails. They had solutions for all issues! They are amazing! We will be back in three months again!

This is a great well positioned family hotel with everything you could need on your doorstep. Rethymnon is a 5 min €6 taxi ride away or a 25 min walk. You are literally spoilt for choice for places to eat and drink and can have a different type of night each time you visit. We loved the traditional tavernas in the back streets of the old town. The Beach is great with plenty of sun beds free if you buy food/drinks. Hotel beds get full by mid morning at each pool. Drinks and food are pricey at the hotel compared with local bars. My recollection is that the people in the Greek isles are warm and friendly however our experience was mixed. We were B&B but ate breakfast elsewhere every other day. It’s a good breakfast but does get busy and chaotic with a long wait for omelettes and fresh eggs. There’s plenty of choice but our fav breakfast was at Yalla just down the road. The taverna next door Vatania is excellent food is just fabulous. Be great if this hotel offered more entertainment a bit of live music or something to create a bit of atmosphere in the evening. Our room was clean and had two balconies with a double room and bunk beds in the main living/dining/kitchenette area. We had a plaza studio suite. Had a fantastic 10 days in Crete would definitely say water park and snorkelling trips are a must for families.

We have just returned from an amazing holiday. The hotel was spotless and the food was freshly cooked and delicious. A little more choice for the evening meal would have given it 5 stars! We stayed in a grand loft maisonette which was wonderful, spacious and had so much character. The beds were so comfy that I couldn't get my teenager to get up in the mornings! This hotel stands out because of the friendly staff who can't do enough for you. They go out of their way to make your holiday special and make you feel like you are the only guest there. I would highly recommend this hotel. One of my favourites.