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Business travel

Solo Paragon Hotel & Residences
4.3/555 Reviews

Solo Paragon Hotel & Residences

Laweyan|2.33km from Matahari Department Store Solo Square
Just recently stayed for four nights at Solo Paragon Hotel for business trip and enjoyed my stay overall. To be very honest, Solo Paragon was not my first hotel choice when I looked at accommodations in Solo for this business trip. However, there was no other options left when I wanted to reserve as Solo had multiple international events during my time there. Pre-arrival impression was unpleasant as when I texted them requesting for airport pick-up arrangement, they turned down my request immediately stating that they were busy with the international event. Moreover, I requested assistance to send some packages from the hotel but again they turned down my request stating they did not provide that service. I have been working in the hotel industry for a while and fully understand that these two were supposedly the basic service offered to guests, let alone by a property at Solo Paragon Hotel level. At this stage, even before arriving to the hotel itself, I was devastated and had actually looked at other accommodation option. However, as everything was on prepaid basis I decided to just go with it. The tide started to turn when I decided to give the hotel a call one day prior to arriving, as I wanted to understand more about the city (this is my very first visit to Solo). Patty - the lady who picked up the phone, was super helpful answering my questions and really getting me prepped up for my trip. Throughout my stay also, I coincidentally met her almost every day of my stay (usually in the afternoon). She was always being nice, helpful, and friendly. She even assisted me to plan a short tour around the destinations in Solo. Her presence at the Front Desk really brought positive ambience there, in addition to of course all her colleagues in the Front Desk and Lobby area - including the Security team. Solo Paragon Hotel is also located in the heart of Solo, make it super easy to go everywhere. There are Solo Paragon Shopping Mall just downstairs - shops, coffee shops, night markets, and restaurants in walking distance - and also going around by car feels close to everywhere. Definitely recommended for travelers seeking for easy access to various places in Solo. At this stage, the great staff and strategic location really made my business trip convenient and at this point I had forgotten my unpleasant pre-arrival experience. However, still there are some points that requires upgrade for Slo Paragon Hotel to get their perfect 10/10 experience. First, I felt that there were no standards in the Housekeeping service; sometimes they left the bathroom door open somethings they did not, sometimes they folded the bath mat above the toilet sometimes on the floor, sometimes they brought spare laundry bag and form when I requested for laundry service and sometimes they did not. I believe that consistency is vital to strive for better guest experience. Second, cleanliness was never an issue but the building seemed to be very tired. Minor refurbishment would

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Explore Guest Reviews of Hotels in Solo

Searching for hotels near Matahari Department Store Solo Square? Compare room rates and reviews to find your ideal stay.
InnHome Solo Jajar
4/513 Reviews
For the location can be said to be okay even though a bit in and out of the alley. Location in the city center near Hotel Alila. With such a price, facilities and services are quite worth it. It's just the complaint we felt, when we first used the bathroom, the water came out black due to cleaning out, and it lasted all night, a little less comfortable there. But after the washing, we could use the clean water back in the morning.
The Sunan Hotel Solo
4.8/546 Reviews
The security guard's greeting was ok, the cashier to check in was friendly, there was a small incident in the room using the lift to the 2nd floor, the lift suddenly closed by itself when my wife was about to enter, her hands weren't clamped, usually the lift won't close if there are still people, but it's ok. deluxe room has a king bed, has a work desk, lounge chairs, has a refrigerator, storage for things, a large cupboard, the bathroom has a bathtub, hot water. The receptionist's telephone number is answered quickly, there is a spa, free swimming pool, free gym, free sauna , and the most awaited food in the restaurant is a lot of choice, it's delicious, like a 4 star hotel. If you're in Solo, I think you'll still choose Sunan as a place to rest. Thank you Sunan for accompanying me on my holiday, I hope the service will be maintained and improved again. Always successful.
Grand Sae Boutique Hotel
4.2/546 Reviews
This hitel grand sae has relatively better comfort. Breakfast served is standard but filling. The cleanliness of the room is still lacking.
Mandala Wisata Hotel
4.5/517 Reviews
Hi thank you Mandala tour for the hospitality and comfort offered this hotel is the concept of a traditional hotel Positive : The ambience feels like at grandma's house with a garden that is very stunning. The cleanliness is incredible! there is a terrace that is convenient for smokers staff are friendly and agile to serve Air panas their very close to the CFD area Some hotels have slopes so it's safe to eat there is a jadoel dish in front of the hotel that is always crowded Negative : I came in the room greeted a few dead cockroaches No closet so bags and clothes are scratched on the small table The seats have 2 but the one is shaking and asking for repair I was there 3 days only given 2 bottles and 2 towels No renew towels & extra complimentary mineral water bottle the room i stayed from the morning was not even cleaned/packed back hope it will be an evaluation material for a mandala tour Thank you 🙏
Sala View Hotel
4.2/530 Reviews
I went here alone because I wanted to try something new last week. I was not dissapointed, the service was really nice and the room was also very comfortable. The breakfast food was really delightful and the sky lounge bar and pool had the best view.
Alila Solo
4.7/541 Reviews
It's amazing.. the hotel is indeed nice and magnificent.. I stayed because of my birthday, I was given a surprise decoration in the room and a cake for free.. the service was very good.. from check in to check out

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