Best Spa Hotel in Somerset County

I had a lovely experience at this hotel. I arrived late night and the front desk person was very warm and friendly. I was given a room at the end of the hall and didn't hear a single person. The building is a bit older but all the furnishings were new and the bed was very comfortable. I would recommend this hotel to anyone.

Very nice hotel. Would stay there again. Everyone was nice.

I arrived for a two night stay on the 9th. Reception person was very friendly and quick to get us checked in after a long travel day. I originally reserved for the 10th-11th but needed to also reserve a room for the 9th. I mentioned this when I checked in and he said that he would make sure the 2 reservations would be handled as if only 1 reservation were made and would leave a note for morning reception. When my wife and I arrived for breakfast the next morning at around 8:45, I stopped by the desk and asked if we could check out and check in for our Saturday stay, The receptionist said she had already done so and we were all set. I gave her my room keys which she re-swiped and off to breakfast I went. I was a little confused at the breakfast. It was almost like they were still trying to address Covid protocols and employee shortages at the same time. Anyway, there was an employee handing out breakfast sandwiches, I think they were Jimmy Dean brand but really can't remember. They were microwaved but all in all were actually pretty good. There was packaged orange juice, a very good variety of boxed cereals, coffee, tea, breads for toasting and pastries, fresh fruit and yogurt. It was more than enough to get us ready for the day ahead. The room was great with all the items normally found at a Residence Inn property. The only thing I didn't care for was the vanity is set outside the bathroom, so lights go on instead of allowing a few extra minutes of sleep if the vanity and shower were in the same area. The hotel is showing its age and hopefully scheduled for some furniture and rug replacements especially rugs in the hallways which were worn out. I would definitely stay here again should my travels take me to the area. There are many restaurants and take-outs located within a mile of the hotel which is an added convenience, and the Interstate is located a mile away offering connections to anywhere you're heading.

Staff was good and for the most part, the stay accommodated our needs in terms of location and availability of adjoining rooms. But at this Hilton property for this stay, I was disappointed by the cleaniness of the bathrooms. I had checked in early, but disappointed the room was not prepared to the excellent quality that I am accustomed to. The breakfast was good, the fitness center was good, the location was perfect and the adjoining rooms accomodated my family, but the cleaniness of the bathroom and the function of the bathroom was not excellent. I do hope the standard of excellence is attained in the future. I have been a member for decades and am mostly happy with their accommodations, but unfortunately, not during this stay. The staff did their best during stay so I give credit to their efforts.

I have stayed at this hotel off and on since February of 2022 when I started my chemotherapy treatments at Memorial Sloan Kettering cancer center in Basking Ridge. I was diagnosed with a rare form of non Hodgkin’s lymphoma called Mantle Cell Lymphoma in May of 2021. I am extremely grateful for this hotel for accommodating me while up in the area for treatments, and scans. As I’m getting better, my visits are less frequent, but I stayed here last month again, and wanted to thank the staff for their kindness especially Maya Dawkins and Jossehlyn. Thank you all very much. I look forward to my next stay, as that means I will hear more good news about my recovery. If you wish to follow my journey back to good health

Very convenient to the wedding we were in town for and in a nice quiet setting but close to all highways as well as all the local townships and villages. Hotel was clean and comfortable and had clearly been updated recently. Staff was pleasant and friendly. I will say that the bar/ restaurant closed too early and cheated us out of a nightcap and the use of our F&B credits ( the bar did look inviting and had an excellent selection of premium bourbon). I could be wrong but the hotel didn’t seem full and no upgrades were offered despite our diamond status. Good price to value and one thing we loved was the control of room temp that allowed us to make it cool enough to sleep. We will definitely be back as all of my family is in the area.

We spent a night because there was a delay at the airport so we missed our connection. The reception was SO NICE. The staff at the counter greeted us so warmly and explained everything we needed to know to get back to the airport and get organized. Maybe I was just exhausted from my trip but seeing their smiles and energy at 2AM just really helped me feel better. The breakfast had a lot of fresh fruit (three different juices, diced, whole and dried), breakfast potatoes and baked goods, perfect since my partner and I are vegan. No explicitly vegan options persay but we could still eat pretty decently for an unplanned stay. Room was very clean. Plus there's a pool. Hooray.

I stayed at this hotel because I have stage 4 cancer and will need to stay overnight a couple times a week while I'm participating in a clinical trial. The trial sponsor covers the hotel up to a certain amount so I splurged a little on a king room with balcony that featured lounge access. I chatted with the front desk the night before to ask what the lounge offered. She told me that I was not eligible to use it because I was not an elite member. After going back and forth leaving me confused on why they couldn't look at their own website, I gave up hoping I would get someone else when I checked in. Unfortunately, I got the same person, Angela. When I showed her what my reservation said and the website she actually told me that I misunderstood and that it just meant that the lounge was accessible by me but I wasn't allowed to use it. She actually said ”terminology will get you every time”. If you look at the pictures I added below you'll see that the elite member benefit also says ”lounge access” benefit. So terminology had nothing to do with it. I would have asked to talk to a manager but she told me the manager agreed with her and she was at the next register and heard all of this. So, to boot, the lounge wasn't even on our floor and anyone could access it. For the cherry on top, we woke up the next day to find out that the ceiling leaked into our bag. The woman at the front desk in the morning apologized and said she would add points to my account. I haven't even seen the original stay, much less extra points. I don't have enough time to waste on gaslighting and horrible service so I won't be staying there during my clinical trial.

On arrival, we were greeted by a friendly staff member. He offered a choice of rooms and asked which floor we wanted to be on, and then he asked if we wanted housekeeping service during our stay, which was three nights. Because it was Christmas weekend, we told him we would go without unless we needed more coffee for our room. He advised us they no longer provided in-room coffee but it was available in the lobby 24/7 and was brewed fresh every hour. Our room (104) was clean and welcoming, the bed was very comfortable, and a refrigerator and microwave were there and in good condition. It was a little cooler in there than we like, so we turned the thermostat up a couple of degrees. From that moment on, every time the heat came on it sounded like a jet plane taking off, and when it turned off it sounded like a jet landing. Not conducive to a good night’s sleep. In the morning we went to use the shower, and we couldn’t get hot water. Tried to call the desk and got no answer. Had to get dressed to go to the desk, where the girl told me it sometimes shut itself off when the weather was cold, but she would turn it back on and we’d have hot water in 5 or 10 minutes. I got the last of the coffee from the carafe in the lobby, took it back to the room, and it was obviously not brewed during the past several hours, probably left over from yesterday. While waiting for hot water, went on my tablet and used the free Wi-Fi, which was good. After enjoying a hot shower, I tried shaving, but the mirror was all fogged up, and there was no exhaust fan. After it cleared, still couldn’t see much because of the poor lighting. Those strips of light down the sides of the mirror are totally inadequate. Nice mood lighting, but not good for seeing your up close. The free breakfast was good if you didn’t eat the eggs, which were supposedly scrambled, but apparently they were made from rubber, as I couldn’t even cut them with a knife. The waffles and muffins were good, and so was the yogurt. When we returned to the room for night two of listening to the jet planes, we had no Wi-Fi. Oh well, it was cold and windy, so maybe the cable was down. From then on, the was no Wi-Fi whatsoever. At checkout, we were told their system was down, so they would have to email our receipt. We will not be returning to this hotel , even though the location is ideal for us when visiting family. We’ll pay a little more and drive a little farther, but hopefully we’ll have a more pleasant stay somewhere else. I must add that the weather was terrible, with frigid temperatures and high winds, so a few of the difficulties could have been caused by that and not to be blamed on the hotel or its staff.