The Alila team and their hotel is very good. This trip my stay is for 9 nights but with one night away within the total stay. At reception, Clara and Muti are quite patient and helpful, along with their colleagues like Serena. Concierge team does a great job--apparently led by Adi. Team leader Clara always goes above and way beyond in helping me. So I can say that the staff make staying at the Alila SCBD a pleasure. The rooms are quite nice and well appointed. The reception team will try to get you into a room that fits your preferences (I like a quiet room). The exercise room is spacious and well equipped and the men's changing room has both a steam room and sauna (which seems on the cold side but works). The food in Vong is quite good and the wait staff in the Vong restaurant have been very nice to me (I'm sorry I don't write their names down!). They and Chef Matt are very helpful with my food allergy.