Best Four Star Hotels in Southampton

Extend for one night staying. I love Southampton, it‘s really a nice place to have vacation. Will stay here another time if we come next time.

I returned to the Leonardo Royal Southampton a year after my last stay to visit the nearby boat show. Check in time is quite late at 16:00 but I checked in online and received an email at 15:15 to say my room was ready. Lovely executive room with a balcony overlooking Southampton. Nice touches like a handwritten welcome note with chocolates on the bed and a Nespresso machine in addition to the kettle and tea/coffee facilities. Very comfortable bed and a very quiet room despite the hotel being full. Prompt, attentive service from the bar and they went above and beyond by fetching Worcestershire sauce to add to my guests tomato juice! I was delighted to see that the bar area has been decorated and the hotel generally was looking more loved with signs of investment. The pool and spa area has also been decorated and was generally looking smarter. It is great that the pool is open from 06:30 to allow a swim before breakfast. The breakfast buffet in Leo's was excellent with a good range of food available. Plenty of freshly cooked hot items available for the full English with smiling, friendly staff toping items up as required. Congratulations to the management for all your efforts in these difficult times for the hospitality industry, these are certainly paying off. I hope that those who have had a less positive experience than me will give you another try. I will certainly be back.

We arrived a couple days before our cruise and we're glad that we chose this hotel. The location was perfect for us. We took a bus from London and the hotel was about a ten minute walk from the bus terminal. We also did some exploring by train and the train station was also a short walk away. The ”old town” area is nearby as is a huge shopping center. The cruise ship was less than five minutes away by Uber. We checked in at the bar and were quickly on our way to our room. This was our first stay in a Moxy. The room seemed unusual to us, but perhaps that's the Moxy way. There were no drawers, no closet, hooks on the wall for hanging clothes (hangers provided), one shelf on each side of our queen bed and one sheft on the opposite wall. There is a night light under the bed that is activated by a motion sensor. I never saw that before but it worked well. The room had very strong WIFI and there were lots of charging ports for electronics. The bed was quite comfortable. The shower was quite small but had a powerful stream and consistent temperature. There is no tub. The small lobby has books, puzzles, and more. There was even a guitar there (perhaps inviting someone to play?). Breakfast at the bar was included and I thought it was pretty good. I'm happy that we chose this hotel. We'll certainly return for our next Southampton cruise.

Really can't fault this place, nice comfortable and cosy rooms, fantastic staff, parking for 8 days and a transfer to the docks all included in a very reasonable price. Breakfast was really nice, probably the best budget hotel brekkie we've had. Special shout to the staff though, every single one of them were absolute diamonds, even the busy cleaners wishing us a lovely day. Definitely recommend.

We booked this hotel at very short notice and had to pay quite a top rate for an Executive Double as there were only four rooms left. We were attending the Womens Euro 22 match at St.Mary’s Stadium in Southampton and there were no hotels close to the stadium. Particularly with parking. Knowing that there was extreme difficulties in parking at at the Stadium we asked the hotel to book us a taxi to and from the stadium at the times we requested. They did so and kindly emailed confirmation . The Hotel is situated adjacent to one of the Cruise terminal and is perfect for a pre cruise or post cruise stay and a handy cruise parking is available.it is also close by the city centre within walking distance. Our room was excellent, overlooking the terminal. It had air conditioning, safe, a king double bed, some complimentary goodies like a small bottle of Prosecco, water and Kit-Kats. The bathroom too was roomy with hand basin, toilet and walk in shower. Again all clean and tidy. There was a very small problem with noise from the terminal with the early arrival of a cruise ship but nothing untoward. We ate breakfast in the hotel which was included in the rate. There were excellent choices of fruit, yoghurts, cheeses, cereals and jams etc. along with good choices in the good old full English breakfast. All the items were well cooked and hot. Save the fried eggs which are always well done in most hotels unless individually cooked. It was do your own toast , coffee or tea. Again choices of all of these were available. Despite other reviews we thoroughly enjoyed the breakfast and have absolutely no complaints at all. It certainly compared favourably with the buffet style breakfasts on a cruise ship, of which we have done many. We found all of the staff friendly , helpful and courteous. Check in and out was very easy and there is a car park charge but that happens in other hotels too. Overal, although a little expensive our stay was enjoyable and pleasant.

Wow this place is exceptional! Extra touches, they really have thought of everything, gave us an upgrade too. Can’t thank staff enough who clearly live where they work and are extremely proud… such a pleasure to stay here. Didn’t want to leave! Late check out was a pleasant surprise. You’re doing amazing! Standing out from the crowd!

Booked a room and called to request an extra bed. All agreed. At arrival, staff insist no extra bed and couldn't care less as I was told ”well there's nothing we can do”. Appalling service for such a big hotel.

With a stay at Arches Guest House in Southampton, you'll be a 5-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. This guesthouse is 8.7 mi (13.9 km) from Paultons Family Theme Park - Home of Peppa Pig World and 1.1 mi (1.8 km) from WestQuay Shopping Centre.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Breakfast is available for a fee.Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 5 guestrooms.

I had stayed in this hotel many moons ago when it was part of the to Marriott group, I understand it is now Ellite /Britannia hotels and there is nothing ellite about it. Check in time is 4 pm, and checkout 10 am, that gives six hours to clean and turn around the vacated rooms, So you would expect them to be absolutely spotless, room was clean enough, it smelled of smoking but went, when the windows opened, few hairs in the bath tub, the wooden cabinets smelled musty and dust on lamps, but the bed was clean and so was the bedding. On check-in I didn’t realise it was 4pm, I assumed it would be 2 pm or 3 pm at the latest. I asked if any of the rooms were serviced so I could check in early, I was told there were lots of rooms ready but you have to pay £20 extra to check-in early regardless of the fact they ready, I was due to be at a wedding at 5 pm, I had to accept the £20 payment, I was not impressed as this took my one night stay in this hotel to £189 for the night. In comparison I could get a one night stay in the Park Plaza, Waterloo for the same price in London! This hotel is not worth that much a night. The hotel was like a maze and had to go upstairs along creaky corridors carrying a suitcase case up more stairs with no accessibility by lift to my room (room 657) Room had the very basics cheap nasty shampoo, A few sachets of tea and coffee, towels but no bottled water. At night I could hear a few guests from other rooms, it didn’t disturb me. The pool is absolute mess, it had a pipe going from the hot water tap into the pool, which I burnt my bottom on and my husband burned his thumb, I can only assume the heater doesn’t work so it’s the only way they’ve got to heat the pool, The water didn’t look very good I wonder if the filter was working? In photographs on booking.com their shows a Jacuzzi, there isn’t one! there hasn’t been a working for more than 10 months, and the broken one has now been removed altogether, I think it’s very misleading. I don’t like to book a hotel without a pool and a Jacuzzi, I like to relax why I’m away from home. The pool look too scary to go into, and there was no Jacuzzi! Breakfast wasn’t too bad, Choice of cereals, fruit juices and cooked breakfast, no croissants or pastries. Coffee was horrible. Breakfast is advertised until 10am but they closed and locked the doors at 9:58, I only made it with 10 minutes to spare, it wasn’t explained me that breakfast actually ended at 10. I would assume people could still go for breakfast at 10 and still have time to sit down and eat, this is not the case! Would I stay here again absolutely not! it is probably a £50 a night budget hotel in the middle of nowhere unless you are playing golf I really wouldn’t bother. Disappointed that booking.com gives this hotel four stars.

After an 7hr drive from Glasgow and booking with Booking.com a family room for me my husband and my son I was under the impression the balance had been paid. On arrival we were met with the housekeeper who spoke very little English and presented me with a piece of paper asking for a further £20. I advised I had paid in full to which she gave me a mobile telephone number for the owner who was taking a trip. The housekeeper gave us the key and told us our room number. Once in the room I telephoned the owner and explained my situation who proceeded to tell me I now owed £40 and that she was about to board a flight. I advised I would contact booking.com as an error must have been made to which she agreed for me to do. Literally 5 minutes later the housekeeper came to the room to ask for the key to be returned. My husband was on hold to booking.com and I phoned the owner who said if I don't pay the £40.there and then I was to leave the room. I had no choice other than to pay the £40 as my son was tiered and we were due to board a cruise the following day. Room itself was dated but fine however the attitude of the owner was disgraceful and for this reason only I will never return when sailing again from Southampton. The error was with booking.com however I was not given the time to sort this out it was a case of pay up or get out!