3-Star Hotels in Ella

Very good place to stay with awesome views. The staff took great care off us. Only downside to gaving good views the location is quite far from the city centre. So pick me and uber drivers won't take any rides since the app prices are way cheaper so no choice but to pay tourist fares. Room as an electric fan but AC would have been nice.

I often asked for sandwiches at 6am, but the front desk didn't inform the kitchen, so I was in a hurry. However, the kitchen staff made them efficiently and prepared a delicious sandwich in 5 minutes. I am grateful. The location is a very narrow and steep slope, so I think it's not good for a big car, but I think that heavy people can't climb it. It's a perfect location because it's a 5-minute walk to the chill restaurant. I definitely recommend getting a room with a view, not the mountain river.

It's close to the station so you can walk if you don't have a lot of luggage. The location is good. There is no cooler probably because the location of the hotel is cool. Also, it was cold at night because there were no hangings such as blankets. Also, the amount of water in the shower was small and lukewarm. However, the staff was kind.

The place is great the staff are friendly . Breakfast was hot and time upon request thank you for hospitality. My issue is : I had to repay cash my staying , knowing im already prepaid it online . Now i have refund request ongoing, hoping it will closed soon . My whole trip schedule changed and plan due to my current budget .

This is the fifth hotel we have settled in Sri Lanka and, frankly, the best. A nice smell of fresh tree, clean, pleasant rooms, high ceilings and good air conditioning. And the main thing is blankets, not all hotels have blankets. We were met very welcoming, treated with coconuts. The only minus in this hotel is the hearing of neighbors. Very thin walls and at night are particularly uncomfortable, especially if neighbors lie late to sleep. The breakfast was very delicious and we were offered to try a delicious traditional breakfast from acute coconut straw with vegetables - very delicious. And here is a good coffee and very delicious ginger tea. I will definitely return to this hotel, it turned out to be a great addition to our visit to Ella.

Great location about 10 min walking from the train station, good staff and the place is clean and tidy. Looks like kind of a chain and that was what I wanted. The room is really small tho and there was no TV. But at least it’s very comfortable and you feel safe. As a solo women traveling I would recommend this place

**”An Outstanding Stay at Alta Vista – Highly Recommended!”**   We had an **absolutely wonderful** experience at Alta Vista, thanks to the **exceptional hospitality** of **Nandan and his team**. The **spacious, well-equipped rooms** (with both fans and AC) provided a **comfortable and relaxing retreat**.   The **breakfast was a highlight** – a **delicious, wide spread** that set the perfect tone for our days. The **prime location** was unbeatable – just a **2-minute walk to the main city center**, with easy access to **trending restaurants and vibrant spots**.   What truly made our stay special was the **attentive service and warm atmosphere**. **Great food, fantastic service, and genuinely caring staff** – we couldn’t have asked for more!   **Highly recommend** Alta Vista for travelers seeking **comfort, convenience, and genuine hospitality**. **Thank you for a memorable stay One thing which can make more effective is WhatsApp service. WhatsApp will speed up things. Service was prompt if you have a Srilanka number over phone call.

Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate.

The hotel is very comfortable and the hotel is very comfortable. The hotel is very comfortable and it is very good to get a nice breakfast and it is very good to get a nice breakfast. No answer was given for breakfast or wifi

We stay here for 3 nights and it was a lovely experience! The rooms were clean and tidy, we got fresh towels each day and new bottles of water! They were happy to tidy the room each day which was the first time we had this on our whole journey in Sri Lanka so was a lovely extra touch for us but we were happy with just new towels and water! They are currently renovating downstairs to build a restaurant so we were a little confused when we first arrived but this did not take away from the experience of the hotel, the staff were super friendly and accommodating! The hotel is in the perfect location on the main road through Ella with bars, restaurants and shops everywhere! With the train station a short 5 min walk everything is accessible. We would 100% recommend to stay here for your trip to Ella