We booked with this hotel for the first time, normally staying at B2, but since it was full, we tried to reserve accommodation here. We went to check in at 3:30 p.m. and the staff informed us that we still couldn't check in. We were confused and asked again. The staff said that the room was not finished being cleaned yet. We had to wait until 4:00 p.m. to check in. Then we had to come check in to continue our business. At 4:00 p.m., we walked to check in. The staff said that they still haven't finished checking in. What is it? This is the first place in Thailand, everyone. We've encountered hotels that check in at 4:30 p.m. That is, the housekeeper stood and played on the phone. The receptionist couldn't fix the problem. Let me tell you, we only went to this hotel once and don't want other tourists to experience the same. It's better to find another hotel. The first and only place in Surat.
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