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5 star

Meriton Suites Pitt Street, Sydney
4.1/555 Reviews

Meriton Suites Pitt Street, Sydney

Sydney Central Business District Sydney|0.08km from Senario Cafe Bar
Although my room was very nice and what I expected, unfortunately my overall experience was not very pleasant at this hotel. The staff at the front desk was not only rude, they actually suggested that I find another hotel during check-in because I pointed out a fee discrepancy (credit card surcharges) that was not disclosed during my booking reservation on Trip.com app. Meriton properties doesn’t disclose before, during, or after the reservation (Trip.com) that a credit card usage fee will be added, and that’s dishonest in my opinion. What’s disappointing is the attitude I get for pointing out Meriton’s mistake. First they pointed to the sign on the front desk, however I didn’t make this reservation while standing in their front lobby. Second, they said I should have booked on their website next time where it’s disclosed—perhaps then Trip.com should remove them from their approved hotel list. Finally, to learn of the policy while I check-in by pointing to a sign at the front desk, and then being told that if I don’t like the policy that “I can checkout and take my business elsewhere”, was the last straw and is the definition of horrible customer service and poor resolution management. They could have handled this issue differently and just said, “we will look into it and try to do a better job of informing our customers of our policy online. We apologize for this miscommunication.” They did email me afterwards with an apology but they still didn’t acknowledge their dishonesty in not disclosing their credit card usage fee on Trip.com app.
Fraser Suites Sydney
4.5/5107 Reviews

Fraser Suites Sydney

Sydney Central Business District Sydney|0.14km from Senario Cafe Bar
We stayed for 1 night and had the buffet breakfast. Requested for a cot and a high chair upon check-in and they were ready when we got in to the room! We booked the two-bedroom deluxe, they were interconnected and very spacious with a modern kitchen. The room was clean and there was milk in the fridge. Our room didn’t have a nespresso machine though, such a shame because the details said it should. The tv remote in the main room wasn’t working but we only stayed for the night and it didn’t bother us. I like that they have robes and slippers ready to wear. The beds weren’t very comfortable though, we all struggled to get a good night sleep. Check-in was a breeze, all the staff were so easy go talk to. The car park was on-site which was great. The hotel’s location is its best feature as it’s so close to everything — train station, woolies, restaurants, cinemas etc. it’s even connected to Regents Place at Level 10. I could not fault the staff. They are just so friendly and accommodating, always with a smile on their faces. They were also very quick go respond. The breakfast buffet was amazing and food was great, although it was disappointing that they still charged us full walk-in rate $32 instead of pre-book $28 each even though I told them that I tried to book online and via phone and spoke to Vincent. That’s why I’m only rating it 4/5 stars. Will return soon though :)

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Business travel

Sofitel Sydney Wentworth
4.4/5169 Reviews

Sofitel Sydney Wentworth

Sydney Central Business District Sydney|1.1km from Senario Cafe Bar
4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️

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Breakfast

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Explore Guest Reviews of Hotels in Sydney

Searching for hotels near Senario Cafe Bar? Compare room rates and reviews to find your ideal stay.
Meriton Suites Sussex Street, Sydney
4.3/5128 Reviews
Darling Harbour
Overall room was clean, however the USB port in the bedroom did not work, the alarm clock was not set and had an extremely annoying buzz, resulting in I had to unplug it anyway. The directions to the parking was extremely poor, no mention of a lift being used or what to expect. I suggested a flyer could be done to answer any questions for customers needing to use the car park service. There was little to no engagement of the staff about this and were only able to restate the poor information that was already given. I felt like a number and not a paying customer. It would seem your attention to details is lacking, and this would flow down from management to floor staff.
Crowne Plaza Sydney Darling Harbour, an IHG Hotel
4.3/567 Reviews
Darling Harbour
This place is amazing! The rooms very clean and spacious. Staff were amazing and helpful throughout our stay, always gives you that happy smile. Easy and fast check in (Aimee) and check out (Janelle). Location is close to everything. Breakfast here is a must, so delicious. Highly recommend and will definitely come back again.
Kimpton Margot Sydney, an IHG Hotel
4.1/571 Reviews
Sydney Central Business District
The hardware condition of the hotel is good, the bed is very comfortable, and it is very fast. In addition, the hotel's breakfast is very good. The disadvantage is that there were a few bottles of wine missing in the minibar on the first day. After telling the front desk, I didn't get any feedback. Then on the third day, the coke I bought by myself disappeared in the minibar. It was the first time I stayed in a hotel and found this situation. It was still a 5-star hotel, and it felt too unsafe. In addition, it is quite incomprehensible that there is no bathtub in a 5-star hotel
Meriton Suites Pitt Street, Sydney
4.1/555 Reviews
Sydney Central Business District
Although my room was very nice and what I expected, unfortunately my overall experience was not very pleasant at this hotel. The staff at the front desk was not only rude, they actually suggested that I find another hotel during check-in because I pointed out a fee discrepancy (credit card surcharges) that was not disclosed during my booking reservation on Trip.com app. Meriton properties doesn’t disclose before, during, or after the reservation (Trip.com) that a credit card usage fee will be added, and that’s dishonest in my opinion. What’s disappointing is the attitude I get for pointing out Meriton’s mistake. First they pointed to the sign on the front desk, however I didn’t make this reservation while standing in their front lobby. Second, they said I should have booked on their website next time where it’s disclosed—perhaps then Trip.com should remove them from their approved hotel list. Finally, to learn of the policy while I check-in by pointing to a sign at the front desk, and then being told that if I don’t like the policy that “I can checkout and take my business elsewhere”, was the last straw and is the definition of horrible customer service and poor resolution management. They could have handled this issue differently and just said, “we will look into it and try to do a better job of informing our customers of our policy online. We apologize for this miscommunication.” They did email me afterwards with an apology but they still didn’t acknowledge their dishonesty in not disclosing their credit card usage fee on Trip.com app.
Fraser Suites Sydney
4.5/5107 Reviews
Sydney Central Business District
We stayed for 1 night and had the buffet breakfast. Requested for a cot and a high chair upon check-in and they were ready when we got in to the room! We booked the two-bedroom deluxe, they were interconnected and very spacious with a modern kitchen. The room was clean and there was milk in the fridge. Our room didn’t have a nespresso machine though, such a shame because the details said it should. The tv remote in the main room wasn’t working but we only stayed for the night and it didn’t bother us. I like that they have robes and slippers ready to wear. The beds weren’t very comfortable though, we all struggled to get a good night sleep. Check-in was a breeze, all the staff were so easy go talk to. The car park was on-site which was great. The hotel’s location is its best feature as it’s so close to everything — train station, woolies, restaurants, cinemas etc. it’s even connected to Regents Place at Level 10. I could not fault the staff. They are just so friendly and accommodating, always with a smile on their faces. They were also very quick go respond. The breakfast buffet was amazing and food was great, although it was disappointing that they still charged us full walk-in rate $32 instead of pre-book $28 each even though I told them that I tried to book online and via phone and spoke to Vincent. That’s why I’m only rating it 4/5 stars. Will return soon though :)
Meriton Suites Kent Street, Sydney
4/5107 Reviews
The receptionists and the room services were quite good but the lift services were disappointed. Guests were always jammed to queue up at the lobby. The hotel situated at the city centre where was convenient in transportation. Overall, I would consider this hotel a suitable place in staying at Sydney.

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