IFA Altamarena by Lopesan Hotels

Hotel was in excellent. However when booking we advised Hotel we had one person in our party lactose intolerant and another gluten intolerant. They said they would cater for this. No desserts catering for these dietary needs and gluten pasta and soup dished up one night for gluten free meal. Food was terrible. Also bare wires connection on air hockey. Reported this, nothing done about it.

A very nice, super located hotel just next to the beach. Delicious food - a selection of sea food and different steaks every day. I also tried the SPA and highly recommend massages. The stuff in a hotel is very friendly and helpfull. I can recommend Ifa Altamarena as a holiday destination :)

My partner and my self went for a couple of days for our birthdays. From the moment we arrived to the time we left, we were treated wonderful. All the staff and everything was superb. The food was excellent, and to be honest, if you went hungry here then it would be your fault. Overall it was a wonderful experience and look forward to returning again next year at the same time.

I spend very nice week with my 7 years old grandaughter there. We were very much satisfied in the Hotel, actually it overexceeded our expectations. We had very nice room and the location of the Hotel is excellent.! For sure we will come back again.

Booked all inclusive for this holiday 5 weeks before going we emailed the hotel to confirm that 2 people in our party have allergies to food, I am gluten free and my relative is dairy free upon arrival of holiday me and my relative were not catered for for our food allergies and resulting us not eating any food even though they confirmed they could cater for us, on the 5th day of the holiday we ended up eating out as I was so hungry where the hotel couldn’t cater for us both, kitchen staff were not helpful at all I paided alot of money for all inclusive and I couldn’t eat there. Wouldn’t return back. If you have dietary needs then I wouldn’t recommend this hotel.

Value for money, very clean, food good, staff great, couple of small minor issues, but nothing major, safe didn't work in the room after paying for it, money refunded, but safe not fixed so it could be used! will definitely return to this hotel, great location close to the beach and restaurants

The hotel is not overly large but has a choice of 2 good size swimming pools plus a splash pool. The staff quickly recognised us as customers & nothing was too much trouble. Room was comfortable with air conditioning. Good selection of food with a broad range of salad. Drinks were self-service. Waiting staff were friendly. On valentine's evening, we were each given a flower & a 'scroll' thanking us for our custom. Hotel is within a short walking distance of the beach & a selection of shops. We were so happy that we booked to go again before leaving for home.

This hotel is advertised has a 4 star. After staying 5 nights I must say it gets a 3 star from me. Rooms where basic and comfortable beds. Pillows were a problem as they where flat as a pancake and could not puffed like a pigeon. Hot water and air con works fine. Food. The food hall had minimal selection of food, as a fussy eater I had no problem eating what was on offer. What I would say is that, kitchen staff need to pay more attention to refilling the buffet as this was not done unless guest asked. Some meat dishes were repetitive. Overall, it was not bad for the price we paid. Inc drinks, Normal or Inc premium I think the normal Inc drinks where fine, good selection of local drinks and was not watered down, well it didnt feel like it. INC PREMIUM, had good selection of imported drinks. Which you can up grade with your standard Inc wrist band for €10 per day Great location to the beach. 2 minutels walk) Old Town, 10- 15 minutes walk via beach or public road. Costa calma, has better local bars around which is 10 minutes on the bus or taxi Walking 45 minutes. Entertainment is in need of some serious help! This is a big let down for the hotel considering there is so much potential. The acrabat show was best. The bingo was a no go, I like bingo but the host made me lose interest. Not to mention the bingo was not digital, and the music was played of YouTube, I'd give the whole Entertainments a 1 star. Room safe extra charge 2-3 euros per day. Staff: 4 stars All hotel Staff were friendly and the hotel was full of Germans, some where miserable, other you could have a laugh with. But that's just people for you. Wheel chair friendly . Sea view room, pool view room. The views are both on the same side of the hotel and the view is far from amazing, I have stayed in much better. I wouldn't be in a hurry to stay here again . Overall I had a relaxing time. Hotel itself during out of season is good for age group 50+

Nice hotel, within very easy walking distance of the beach and local shops. Staff were friendly and reception staff dealt with queries quickly and efficiently. Rooms were clean and functional. Food was reasonable and plentiful, even though very similar every day.