Best Spa Hotel in Tegucigalpa

The Hyatt Place offers a competitive alternative to the fancier Intercontinental. The hotel is well appointed and offers satisfactory service. Some minor improvements would make it even better. Check-in/out process is slow and cumbersome for instance. General noisiness has been high during my last two stays which bothered me. The previous time as a teenage basketball team of 100 people was staying there (absolutely impossible to have a good night’s sleep) and this time due to the elevator and ice machine being close to the room. The hotel seemed to have ample availability but I was still given a bad room. These things could be easily improved with better trained staff.

The staff are trying to give the best attention, they are excellent!! The hospitality from the guardian that receives me at the entrance, to the attention of the cleaning staff and at breakfast makes me feel welcome always!!

From a reasonably efficient checkin and enjoying the complimentary drink in the bar where the staff seem not to be the friendliest it was noticeable that the whole establishment needs modernisation. There were only two power sockets (together) in the room which were already in use for the lamp and TV. There were two others oin the bathroom. The room was a reasonable size but I should not need to use the only sockets on the other side of the room and have to remove the lamp or TV socket, particularly as the lamp was needed as there was no ceiling lights. This is 2023 and rooms need more power outlets than this dated relic offers. Breakfast was not the best. A menu was given and some things that were asked for resulted in shrugs and disapproving faces. Others items seemed to be more acceptable. However when the staff were asked for a particular drink, the completely wrong drink was given, mainly due to the lack of English used and I am also at fault here as I speak no Spanish. Another guest intervened and told the staff what I wanted but he only got it half right and what eventually arrived was a compromise I suppose. Whilst having breakfast the room had been cleaned and after returning to the room to freshen up and collect a couple of items for the day, I had a short 20 minute snooze only to be woken by a member of staff in the room telling me that it was now checkout. This was at 10.30am and checkout was not until 1pm. Additionally I also had another night to spend there!!! This led me to be particularly suspicious as to why the employee was in the room in the first place. Had she been told by cleaning staff that I was out and that the laptop in the room was there for the taking? Was she made aware that I was one of the few few foreign guests in the hotel and being likely to leave the country soon, was she there to add ”cargo” to my luggage only for it to be later retrieved by a gang after being followed? From this point on I did not feel comfortable at all in the hotel. This was exasperated by the fact that the room keycard would not work on the door later when returning that evening. A nearby cleaner kindly shook her head and then quickly let me in. I am afraid this hotel will have to improve significantly if it wants to generate business from foreign clientele who simoly want a safe and hassle-free stay. I will not be back.

With a stay at Hotel Excelsior in Tegucigalpa, you'll be within a 15-minute walk of United States Embassy and Hombre Hondureno Museum. This hotel is 0.2 mi (0.3 km) from Iglesia de San Francisco and 0.3 mi (0.6 km) from Metropolitan Cathedral of Tegucigalpa.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.Take advantage of the hotel's room service (during limited hours).Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.Make yourself at home in one of the 80 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.