Parking is very limited, very small car park at the back of the hotel. Receptionist was very very slow. It took half an hour to get checked in due to having an IHG members number which she had no idea what to do with. She was pleasant but painfully slow, obviously not fully trained and had to call someone else. The worst thing was the lift was broken for the 2 day stay and I was put on the 2nd floor so had to traipse everything up and down 8 flights of stairs in the fire escape. No apology, nothing, just lift is broken and the stairs are over there. Ordered a double room, got 2 single beds. Works are going on through the hotel so be prepared for banging from 7am, not a problem for me as I was on the road not long after but if you want to relax you have no hope. I stay in IHG hotels every weekday night and have luckily avoided this hotel previously, never will I stay in this one again.