SingularStays Mercado Central

What you see is not what you get. The moment you enter the building is the moment you want to leave, as you'll be greeted with an intense smell of sewage. It is so strong that breathing becomes almost impossible. The bad first impression continues inside the apartment. In our case, it was filthy, including hairs from previous guests, dead insects, and dust everywhere. We immediately contacted the host, and yes, they did send someone to clean again. However, this time the smell was even worse after they obviously sprayed something in the rooms, and now you had toilet smell mixed with cheap deodorant. It was unbearable, and unthinkable to stay here, so we left and had to book another place, incurring high additional costs. The provider simply stopped responding. We immediately informed them about our departure and demanded a refund of the costs. No response. Eventually, we notified the tourism authority. I strongly advise against booking an accommodation with this provider.

These apartments run by Singularstays may be good or bad. The worst part is that you may be chosen to loose your deposit in a perfect scam system they have. They may get the deposit by card and even when you see on other platforms an amount, they may request a larger sum. In my case Booking showed 300 Eur cash damage deposit to be refunded the day of checkout. The reality they requested 400 by card to be refunded within 5 days. When you get the keys they force you to sign a contract where they change that to 30 days after checkout. Imagine a whole month after you left the property, they enjoy your money. Buuut nooo, the best part is that they keep your deposit without telling you anything and block you from contacting them. Read google reviews. They found the way to steal and just ignore foreign clients.