ibis Laon

Our favourite place to stop when heading into France. Only two hours eurotunnel or ferries at Calais. Secure parking (gated) is the main reason we first stayed and now we appreciate the 24hr front desk when arriving late after travel delays. Our 4th year staying here and the service is always helpful and pleasant. Rooms are always very clean and comfortable. Breakfast has just what you need, eggs and bacon, plus several breads, yogurt and cereals. Petrol and large Cassino supermarket 4 mins away also.

The hotel rooms very good having been recently renovated. Good location. Good breakfast. A shame that we didn’t know the restaurant would be closed, we were able to have pizza delivered and use the restaurant tables. Helpful staff. Tired reception and bare area but clean.

A great place for an overnight stop after crossing the channel. Well-appointed room and reasonable food.

We stayed at this Ibis hotel for a single night en route to Alsace. It's very conveniently situated, right next to the Autoroute - but despite the proximity to the road we didn't find it at all noisy. There's a slight downside in that in order to get from the hotel to the medieval city of Laon, which stands on the top of a hill, you have to take your car; it's a very steep and long climb, which is too much to do on foot. We stayed on a Friday night; the hotel wasn't at all busy - we suspect it may be busier during the working week. Parking is plentiful. Our room was quite small but perfectly satisfactory for an overnight stay; however, the shower room was quite cramped. Due to the need to drive into Laon itself we decided to eat in the restaurant at the hotel and we were very pleased with our meal of sea bass fillet, which was beautifully cooked; the portions were generous. The hotel staff were very pleasant and helpful.

Have been in many Ibis Hotels as part of Accor Group but this is tops. 5 star for staff. Friendly and full of enthusiasm. Personally a great relief to find this attitude within France. So often you Re the voyageur with a miserable attitude to staff that the reverse comes about. All credit to Ibis Lao

We stayed for one night and had a room on the second floor. The room was newly decorated, modern with a spacious bathroom and all very clean. Comfy bed as well! The hotel allows dogs which is a bonus for us. The hotel also has disabled rooms and a lift. The only downside was the restaurant wasn't open as we stayed on a Sunday night, but a short drive away were other restaurants. We would definitely recommend and stay again.

Hotel was clearly under renovation. The room we were allocated still had builder’s equipment in the room. We complained and were given an alternative room. However the bath room looked tired and work was not completed in the bedroom (a loop of wires was hanging from the ceiling and we found a screw lying on the floor by the bed which could have been hazardous for bare feet). On arrival cables were trailing across the reception causing a trip hazard. However the staff were excellent and the food in the evening and at breakfast was good.

Everything was as expected - although the shower and the shower holder in my room need attention