Grand Hotel du Lac - Relais & Châteaux

We booked a wedding celebration lunch for eight people. At the very beginning we were told that the chef leaves at 13:00 hrs and we need to finish our lunch by then, although we informed the event organizer that the wedding ceremony timing will not allow us to arrive earlier than 13:00 hrs. Extending the timing by 30 min was not accepted, despite my offer to pay extra. So, the canapes for the champagne apero were cancelled. We managed to arrive at 12:20 hrs but this didn't make any difference to the hotel staff. They pushed on with green peas gazpacho to accompany the champagne...No offer for some canapes or at least nuts, as we had time to enjoy the champagne. The meal was substandard on all levels - presentation and quality. All was pre-cooked and of a dubious quality. The tuna tartar was not fresh and presented in a dark plate with some black bread, looking very unappetizing. The beef fillet was OK but accompanied by one semi-sautéed carrot. The cheese seemed that it consisted of leftovers from a previous party and the dessert was fit or a school cooking exercise. There was nobody to meet us upon arrival, we didn't see a singe smile and a sign of welcome. The staff were in a hurry to get rid of us. We paid for two reserved parking places, as one of the cars brought a disabled person in wheel chair. When we arrived there were no parking places reserved. We needed to maneuver the wheel chair in the rain around a smelly delivery truck, which was plugged in to charge its batteries exactly opposite the disabled lift. There was nobody from the hotel staff to help. The hotel still charge the parking fee. Absolutely appalling experience! This is not a five star hotel!!! AVOID AT ALL COST!!!

If you are looking for a very friendly, welcoming, "old grand-hotel" style place next to the lake, you are at the perfect place. The hotel feels very private & relaxing.

The most wonderful Mother’s Day Lunch. The greenest of grass, peonies and hydrangeas complimenting the soothing sound of the waterfall and the lake view dappled in sunlight. I felt transported to Wonderland. The menu was outstanding. A four course wonder by a very talented chef and kitchen with local earthy touches such as nettle stuffed pasta with ricotta and fresh asparagus to beef Wellington with wild garlic. The service impeccable and attention to detail on point. To take a little time, enjoy a glass and watch time trickle through the Looking Glass was just perfection. Be back soon.

Blending the tradition of a grand hotel with current times. The hotel is in an excellent state, the location great and the staff outstanding.

Grand Hôtel Du Lac is really nice. The hotel is amazing. The place is beautiful and charming. The rooms are clean and comfortable. The team is friendly, courteous and professional. Very welcoming. The amenities are fantastic. Great place to stay.

I had an amazing stay at the Grand Hotel Du Lac. It’s in a wonderful location right next to the lake. The staff were great! The room itself was gorgeous and comfortable. Lastly, dinner was super delicious. I highly recommend staying here. It was well worth coming to Vevey, and especially this hotel.