Guest User
March 11, 2024
This hotel is hugely overrated and the pictures are deceiving. The hotel is rated 4 stars but in my opinion, does not meet this standard. The general impression is 'meh', which means that there is nothing special or of character in this hotel. First landing on the terrace overlooking the sea (a moment of great expectations!) and you immediately notice a strong unpleasant smell. Not sure if this was due to algae in the water, but as another reviewer before me has mentioned the same thing, I wonder if this is something else and rather more permanent. The unpleasant lingering smell in the room was the next disheartening moment on our introduction tour. Almost certainly this was due to mould in the unventilated bathroom. Mould was evident all around the shower screen. The beach - another big promise in pictures, is not that privet nor secluded. What the pictures don't show you is the tired outskirts of Fertilia, the neighbouring town and next-door block of flats, immediately adjacent to the hotel's beach. Anyone can visit this beach which is really not a problem as itself, not for me anyway, but please don't advertise false information. Finally, the breakfast was very poor. Seemingly a wide selection, but that's because they spread it over miles of tables and a very large empty, characterless room. The menu is a selection of not too appetising bits and bobs. Exceptions are the vast selection of cakes which are good if you like a few different ones for breakfast. The rest was presented in a rather lazy way, and very very basic. The very understaffed breakfast team was rushed off their feet, disorganised and argued loudly across the room. I compare it to the hotel we stayed in before Punta Negra, also 4 stars, and the difference in quality of service and food is stark. On the positive side - The pools are nice. The gardens are very well maintained. It's hard to put a finger on what it was, the dead atmosphere, the smell, the lack of spark or effort overall but the place was just not that comfortable, clean, or exciting in any way. With the money you pay, you can certainly do much better elsewhere.