Jennifer
April 24, 2024
Let me start off with how friendly and amazing the staff are. Lena checked us in. The check-in process was seemless, not a single issue, no surprise fees. Lena gave us recommendations to food, shopping, she was our guide. Very professional, very friendly, very helpful, just a joy to chat with. Cofffee, the good stuff and juice bar available 24 hours. I often chatted with the night attendant Nyra who was just as helpful and resourceful.
It was a very safe area, about 1/2 block from the beach and restaurants. We walked everywhere!
The room was clean, updated, modern and spacious! We had a working mini fridge and microwave. Lena called shortly after we got into our room to check on us and make sure that everything was working in the room.
The grounds were kept clean, our room was pool side, but the pool was closed.
We came to VA Beach to check out the area because we are moving there in a few months. All of the staff, including the contractors were very helpful with info on where to move, how to get to point A, etc.
Check-out was just a simple as our check-in experience.
The con is the parking structure, I think the architect just gave up, it was so tight. We decided to park on the ground level after experiencing the 2nd floor nightmare lol. Just back into the stalls it's easier to get out because there are pilars everywhere that hold the structure up. Pro is that parking is free.
We didn't expect this from a Red Roof Inn. Definitely will return.