Guest User
September 12, 2023
The hotel is new - it opened only last year, therefore it is very modern. I had the suite 401, very nice. The bed was the most comfortable I have slept in, in a very long time. When the curtains were drawn, I could see the sea! Plenty of space inside. Balcony view is amazing, especially the sunsets. Breakfast is served as buffet with same things every day, but with enough items to make different combinations daily. The restaurant meals are nicely presented and very tasty. For example, tagliatelle with salmon and avocado; salmon fillet with asparagus and Belgian potatoes; entrecote; chicken breast with Belgian potatoes; tiramisu with pistacchio cream; cheesecake with passion fruit; chocolate mousse, etc. The pool is nice but I did not use it as I prefer the sea. The beach is across the street, to the left of the hotel. Sunbeds are free. Now the best part of this hotel is the owner, Bella, and the masseuse, Anisa. All other staff are also super nice and friendly. Let me give some examples of Bella's outstanding customer service. As I have some mobility issues, she was always asking me how I was, if I was in pain, if I needed help or if I needed anything. When the soles of my flip flops opened, she got the super glue to stick the soles back on. She offered to get me a new pair from the town. She even sent someone to get me something from the pharmacy, twice. I have also seen her dealing with other clients, always with patience and a smile. I felt as if she had motherly concern for her clients. Many visitors like to take a photo with her before they leave. The hotel offers beach towels, just ask for them. This is convenient because towels can occupy a lot of space in a suitcase. Anisa's massages really helped me and my legs were much better, my mobility, and my overall feeling had improved greatly. What a nice, wholesome, angelic person. I would also like to mention Samantha from the reception, the waiter Vullinet who went above and beyond, the super nice cleaning lady who spoke no English but we understood each other somehow - she had such a nice smile. While you may find more modern hotels similar to this one in terms of appearance, you will probably not find such customer service, as it is here. Bella is an angel in a woman's body, a lady with a heart of gold. I would definitely come back. For a restful and peaceful holiday, this is great. If you want to explore other beaches or towns, you need a car. The hotel has a parking lot. A small supermarket is 500 meters away, left of the hotel. A super nice pizza place, Stella, is 700 meters away, right of the hotel. Just be careful about the street. All in all - a modern hotel with excellent staff and first class customer care, proximity of the sea, beautiful sunsets, beautiful view of the sea - even from the bed, great massages, and really nice food. Yes, I would come back, right now! Thank you to the memorable staff at Mazarine Hotel, for everything! The photos are in my phone, and I am writing this f