Best Western Hotel am Walserberg

Value for price. Very convenient. A roof top with an unbeatable view. Classic, large hotel room. Convenient parking and access (you need to know you're staying in a motorway service area). However the entrance to this service area is kind of confusing. Basically there are three or four consecutive exits leading to this area, for different types of vehicles.

This is the nightmare hotel experience that people laugh about at dinner parties for years. Not at all funny at the time. FIRST BOUT - I had a $100 BW gift voucher, that stated clearly to produce it at check in. The girl at the desk didn't know what it was. I told her to try a drop down menu for payment? Call a supervisor? She was not up to the task. Dim. Very dim. SECOND BOUT - When I came down for coffee at 7am - the restaurant mgr quickly uncovered everything, turned the lights on. and asked how he could be of service. I said I only wanted coffee, because we were jet lagged. He snapped at me - "Vhat? Jhoo no vant brekfahst? No, I apologized. Too early. Later maybe. "I openz za rehstarhant for jhoo... now jhoo say -- jhoo no vant?" I wasn't up for an international incident, so I fled. Later, after we ate, I took a croissant from the breakfast bar to take up to my grand daughter who was suffering terribly from jet lag. She had eaten half an orange, and a bite of her mothers eggs. You would think I robbed the cash drawer. Same loony toon man runs after me to the elevator shouting - "Jhoo must pay for anozer brekfast!!" What? I reminded him my granddaughter hadn't eaten... Didn't matter. He screamed to the clerk to charge my room for an additional breakfast. Over one croissant - to go. I slammed the croissant down on the counter, telling him to keep it. And I WAS charged another almost $12 -- I filed a complaint with BW and the Owners of the franchise. This isn't a hotel, it's a Hogan's Heroes rerun... complete with jack booted Colonel Klink, monitoring trips to the breakfast bar. INSANE .... quite insane.

Good for a stop over when continuing to further destinations. If you using this hotel to see Salzburg it is complicated and a drag to get to going on/off the highway with border crossing/ control points

Very handy hotel overlooking the Austria-Germany border, built right next to the motorway. Very convenient for our road trip. Room was comfortable, if a little too warm for my liking. We couldn't leave the windows open due to traffic noise but it was OK Excellent dinner and breakfast at the restaurant. Good prices, exactly what we needed.

Check in am mc donalds stand. Essen und trinken im rasthof. Alles sehr unruhig.

Lovely, comfortable hotel, with a great buffet breakfast and nice staff. Unfortunately, it is 5km from Salzburg, with no shuttle service. A taxi was 30 Euros into Salzburg, and 45 back. There were a couple of days when I just stayed in the hotel.

Everything was very good no complaints

I definitely will not be returning to this hotel. The pictures on the website does not depict how the hotel looks. There were Spiders in the room, receptionist was the bartender and server, next to a truck stop, McDonalds in the hotel, and it was so hard to get too. Do not stay here.