first off, i booked a king room but was given 2 queen beds instead, they said you don’t always get that when you book through a 3rd party because they do not know what rooms are actually available, second, i requested that my room be cleaned everyday that i stayed, but was not, i had to go downstairs to ask for new towels 2 nights in a row, on the 3rd night i finally asked the front desk and they showed me a small sign that said they do not clean until your 4th day of stay, they can do a quick refresh if you ask before 9pm the night before, lastly, i was charged $41.73 on top of what i paid to Trip.com, i called to ask about it a few days after my trip when i saw it on my credit card, they said it was an amenities charge for each of the days i stayed, whaat? the only amenity i used was the elevator, never have i ever been charged for anything other than the price of the hotel, needless to say i will not be staying here again and will not recommend it to anyone
