Quality Inn Waterbury Reviews

My stay at Quality Inn was really good. The rooms are clean, the staff is friendly, and in the morning they have bagged breakfasts (because of the virus). But overall everything was great 👍. I would recommend this hotel to anyone.

It was ok room was clean

excellent service, good location

Affordable hotel.

Check-in was ok. The older woman thaat checked me in was a little rude but overall it was ok. Even extending my stay was a breeze. I'd come back. very clean as well. Thanks

The service was not as good as it should be. This is about customer service only. Please allow front desk receptionist that you hire have customer service skills. She was not helpful at all. After asking for information to look up the room, she still couldn't find our reservation when we tried to check out. She then shut down and didn't follow up with us like she said she would and it's been two days now with no call from her manager. Casilda or Casalva is her name.

They have a closed restaurant that had alot of dirt such as bags and garbage around it..almost like there re homeless people spending time there. Beds were so comfortable but the property had a lot of trucks in the parking lot that are just parked there…had a good sleep but were awoken thru the nite by slamming doors and shouting guests not respecting what time it was!

Overall pleasant experience. The room was nice and clean. Housekeeping came by everyday to make sure we had everything we needed.

I love that the establishment serves breakfast every morning to their guests,house keeping did an awesome job as well.

The bathroom needed a fair amount of repair work. Some repairs look to be either badly done or temporary. Also no carpeting on the floor.

Everything was good the only problem is the remote for the tv was missing and the plate that goes in the microwave to put food on top of was missing as well.

My room was not properly cleaned, spider webs all around my room, the walls were dirty the dinning area is to small, staff allowing outside people to get food from the dinning area, the vending machine is in the same place the washing machine is, the vending machine number dosen't work properly (gives the wrong food or drink), the ice machine is too far from the room, the televisions in the rooms are too small. I would not stay here again nor would i recommend this hotel to anyone else.

We had zero other options in the area while we were in town for a wedding, so we had to stay here. I didn’t sleep the entire first night thinking we were about to be murdered in our sleep. It was a smoking room, although I don’t remember booking a smoking room. It wreaked like smoke and there were burn holes all over the comforters. It was expensive as hell and I would expect a $49.99 special on the side of the highway to be the price for what we walked into. If I could give them zero stars I would. Trash everywhere outside the rooms. Just overall absolutely terrible. I’d rather sleep in my car next time.

Was unsafe area to stay in,first night people were arguing until 1:30 in the morning.We would walk bu a certain door and smell pot every time.For breakfast there was very little choice and no jam peanut butter or anything for condiments and then later we went back to room after being gone all day to find bed wasn’t even made up