Mary Ellen
February 19, 2024
We arrived at the hotel at 11:40 pm. from our 7 hour drive. We walked in and there was one person ahead of us also checking in and one person requesting to stay an extra night. The man at the counter apologized to each guest for the wait which was not bad at all. When it was our turn to check in, he was so pleasant and he made the check in experience that late at night very easy and he even asked us if we had a floor preference for our room. He told us exactly where to move our car so we would be next to a door to easily get up to our room. Everything from the hotel lobby to our room was clean. The woman the next morning was also very helpful and friendly. We needed a key to our room for our daughter who would be arriving while we were gone. She helped us immediately and my daughter had no issues when she arrived at the hotel. It snowed overnight and while my husband was out brushing off his car, a man from the hotel who was salting the walkways offered to go get a broom to get the snow off. Every associate we encountered during our stay was extremely pleasant and friendly. I would not hesitate to book at this hotel. One of the best experiences I’ve had in a long time.