TV has no signal when we arrived, excuse was due to rain but when asked are we the only one having this problem, no response. We stayed out all day so when we went back to hotel and asked for maintainance to fix TV we were told we shoul not have waited this late to request for them. Well, we should not have this problem AT ALL. Not our fault. Microwave does not heat up food either. Door cards got deactivated several times. Had to go to the desk 3x!!! And the person even asked us what's wrong with our cards, well what is wrong with YOUR cards?!!! Poor service.