Sharing of personal experience of staying in this hotel: We are self-driving customers. As soon as we entered the hotel, we received a call from the account manager Liu Dan, asking when we would arrive at the hotel? Are there any other requirements for staying in the room? After meeting, she took the initiative to help us with our luggage and went to the front desk to arrange the check-in procedures and sent us to the room. She also provided relevant information about tourist attractions in Weihai according to our needs, and arranged relevant customer service staff to send fruits, yogurt, etc. The reception process was very patient, meticulous, and enthusiastic, which made us feel like visiting relatives. The room attendant saw that we like to drink tea every day, and took the initiative to introduce and give us more local specialty teas, and the mineral water was increased from four bottles to eight bottles; the hotel breakfast environment is very good, with background music, a very rich variety of food, and the restaurant waiters are also very polite. Entering the hotel has a feeling of going home. The hotel security, cleaning, lobby, guest room, and restaurant waiters are all very enthusiastic and professional, and are very dedicated to their work and guests. For the efforts made by the hotel in customer relationship management, brand building, and service management, we are very satisfied with our stay experience. It is worth recommending to friends who come to Weihai to stay in the hotel, and at the same time give five-star praise.
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