Quality Inn Denver Westminster Reviews

I personally liked the hotel but be aware it is not 18+. The location is close to the highway but the place is kinda sketchy but I recommend if you’re 21+ and are looking for a cheap place in a good location.

At a glance room looked clean, walls are super thin to where you can hear the next rooms conversations. First night I was there I didnt end up sleeping in my room but the second night I did, went to bed around midnight and was woken up around 4 am, covered in bed bug bites(I'm allergic)and even found one crawling on the pillow. Took pictures and video as proof, told the overnight lady at the front desk and it was like she was she didn't care at all, just wrote down the room number and that was it. No apology, or anything. I went back to my room and checked all my things and essentially wanted until the morning shift arrived mostly becuaee I figured the women on the night shift didn't care to pass along the message (which she didn't) When I talked to the woman on the morning shift her automatic reply was "well why are you just telling us now,you've been here a few days" basically treating me like I'm just trying to get a free room. I didnt care about paying for the room but moreso cared about other people staying in the the room and being allergic such as myself. She gave me the email for the building and I sent them a email with the proof. Received a message saying that if they're contracted pest company found proof I'd be issued a refund, still haven't heard back nor recieved my refund. Definitely will not be coming back here again.

We were very upset and disappointed when we realized that they had changed our reservation without our consent. We booked a double room with 2 queen beds and we paid in advance. What we got was a room with 1 queen bed and one sofa bed. That was not what we had booked. We realized when we got to the room and the front desk agent hadn't said anything about it; we obviously complained but she said that the double rooms with 2 queen beds were sold out. How can this happen? We made a reservation and paid in advance because we wanted a specific room. I'm utterly disappointed, it was a terrible service.

The guy working the front desk was alright, he had a horrible B.O smell. The breakfast was pretty flavorless but I wasn’t expecting a lot as I know how little I spent on my room. Overall though, we had a good time.

My second or third stay at this place. Good curb appeal, but they didn't scoop the snow off the sidewalk or the driveway in the area around the entrance. Slick. Last summer I was there, they had to move me to a different room because the AC didn't work. This time the unit worked but was just noisy. OK place and convenient for me, but they don't seem to maintain it very well. Pool appears to be permanently closed. Breakfast was ok.

The beds were VERY comfortable! The walls are super thin though. We had noisy neighbors but the front desk called and they quieted down.

POOL is CLOSED, chose this hotel specifically for the pool set p, need to advertise and tell people the truth when they call and confirm. Free breakfast is very very basic & non accomodating.

The room was not clean, the bed made myself and daughter itch and get red bumps all over, the pool was not open but we were told it was, and the food was horrible. I let the front counter know about the bed situation and all they said was sorry I wasn't even offered a refund or anything

Very nice and clean hotel. Bathtub was kind of squeeky, and the bathrooms were fairly small. Beds were okay. Nothing to write home about. Very friendly staff. Nice accessibility, such as a microwave and refrigerator. For the price? A great deal. The location isn't great at all if you're visiting though. You have to rent a car or Uber whenever you leave or come back.

The staff was very nice, but the facility is dated and I left with several bites on my body that my doctor could not verify, but said was most likely bed bugs....and the neighoring room was noisy 2 nights in a row till after 2 am. I would not recommend to anyone.

Continental breakfast was excellent. Staff service was friendly. Unfortunately the pool and hot tub were closed for renovation. We booked and paid for these amenities to be available. No discount or compensation was offered. Mattresses were lumpy with springs pushing up in odd ways. Some light bulbs in room were burnt out. Bathroom floor and walls were not thoroughly cleaned. Side entry by our room had a broken keycard reader so I had to walk further than necessary; not a big deal for most, but I'm disabled. Overall it was a disappointing experience. I do not recommend this hotel.

I had to stay there for 4 days for snow removal. They kept telling me that they will have the snow taken care of the next day. The carpets reek, like they have had water sitting on them for years and despite leaving the sign on the door not to clean. Our room was clean twice and both times money disappeared.

There was food still in the fridge. The bathroom door was unable to shut and was falling apart. The comforters had stains on them. The tiles in the bathroom were broken. The door locked but you could push it. Very unsafe and not clean.

I disnt like that my card was charged twice from my bank out. Which left me low on funds for other purchases. Spoke with front desk twice and he said he would speak with the manager. Who unfortunately isnt on site.